Vor Kurzem aufgerufene Suchen


Keine vor kurzem aufgerufene Suchen

Q&A - Tickets and email

Ask your questions, engage in discussion, and find solutions related to email, forms, fields, tags, and ticket statuses.


Hi everyone, Not sure if this is the right place to share this "bug" or if it has already been shared, but I couldn't f...

Gepostet 06. März 2024 · Daniel Silva

6

Follower

0

Stimmen

3

Kommentare


Hello, When I create a public reply to a new ticket in Zendesk Support, an 11-character alphanumeric text string, with ...

Gepostet 23. März 2023 · Kevin Zhou

6

Follower

0

Stimmen

5

Kommentare


Dear Zendesk Product Team,   We would like to share our suggestions for enhancing the customizable Dashboard for Agents....

Gepostet 17. Okt. 2024 · Zhansaya Adyrbek

2

Follower

0

Stimmen

1

Kommentar


Hello,  we are using a dropdown field for a list of all of our customers and the list grew to over 200. Is it possible ...

Gepostet 18. Mai 2023 · Viktor Hristovski

7

Follower

3

Stimmen

7

Kommentare


Our instance is setup to receive support requests from account managers about issues their customers are having. So, mul...

Gepostet 12. Aug. 2022 · Emily Angel

3

Follower

2

Stimmen

3

Kommentare


Hi All.  I am having some trouble excluding an email address from receiving an auto-responder email. I have included so...

Gepostet 03. März 2022 · Haley W.

4

Follower

1

Stimme

6

Kommentare


Hello everyone, I'm new on Zendesk and I want to "format" the description shown to end users. This is what I have : ...

Gepostet 09. Okt. 2020 · Loic Bouvet

16

Follower

1

Stimme

18

Kommentare


Currently, if someone sends a support request to our email address, anyone they've cc'd on the request automatically rec...

Gepostet 04. Okt. 2023 · Amanda Hickman

4

Follower

0

Stimmen

3

Kommentare


Is there a way to generate a recurring ticket on a set scheduled and frequency? In HelpDesk - SolarWinds it is called Ta...

Gepostet 24. Apr. 2024 · Rory Brown

7

Follower

1

Stimme

6

Kommentare


Hello ,   I am unable to reply to tickets sent via e-mail and these tickets come directly closed. Is it possible to get ...

Gepostet 16. Jan. 2025 · A.A.K.

2

Follower

0

Stimmen

1

Kommentar