Zendesk Suite Q&A
Neuer PostAsk questions about Zendesk Suite or share your expertise by answering questions.
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Created vs. Resolved Dashboard Beantwortet0 Stimmen 6 Kommentare
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route ticket based on chat bot answers Beantwortet1 Stimme 1 Kommentar
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Hide Help Center behind our user login. Beantwortet0 Stimmen 1 Kommentar
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How do we link our customer and advertiser information to Zendesk Support? Beantwortet0 Stimmen 1 Kommentar
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Modifying the Submit Button Text in a Form: How Can I Achieve This? Beantwortet0 Stimmen 2 Kommentare
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New Request Page - Dropdown to Buttons? Beantwortet0 Stimmen 6 Kommentare
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Ticket fields not saving when changing ticket status Beantwortet0 Stimmen 1 Kommentar
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How can I make comment (Private/public) mandatory before updating a ticket? Beantwortet2 Stimmen 2 Kommentare
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I want to add a tag to the ticket whenever a 'Light agent' comments on a ticket. What am I doing wrong? Beantwortet0 Stimmen 6 Kommentare
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Conditional fields showing up in end-users Requests tab Beantwortet3 Stimmen 2 Kommentare
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Contact forms Beantwortet0 Stimmen 1 Kommentar
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Phone numbers not being replaced when updating via Zapier Beantwortet1 Stimme 5 Kommentare
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Date Script Beantwortet0 Stimmen 2 Kommentare
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Meaning of "unreplied" tickets? Beantwortet0 Stimmen 1 Kommentar
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Adding WHO updated the ticket to view or report? Beantwortet0 Stimmen 4 Kommentare
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Add Label to Support Forms Beantwortet0 Stimmen 2 Kommentare
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Can you customise the ticket view customers can see? Beantwortet0 Stimmen 3 Kommentare
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Multiple Bots for Different Pages: Can they be set up? Beantwortet0 Stimmen 2 Kommentare
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Users with access to Zendesk Portal only Beantwortet0 Stimmen 1 Kommentar
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I want to show the user field to the end user. Beantwortet1 Stimme 5 Kommentare
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How to avoid sending email to users who have only a phone number in their contact list? Beantwortet0 Stimmen 2 Kommentare
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How do I add a print option to the customer view so a user can print a ticket? Beantwortet0 Stimmen 2 Kommentare
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Is there a way to have blank values in the Dashboards display as 0 instead of just being blank? Beantwortet1 Stimme 1 Kommentar
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Can I filter out the selection options in a data filter in the dashboard? Beantwortet0 Stimmen 1 Kommentar
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How to manage wrong email addresses of customers? Beantwortet1 Stimme 1 Kommentar
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Zendesk Support Reporting From Creation to Public Reply with Ticket Custom Field Beantwortet0 Stimmen 1 Kommentar
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Which charging plan of Zendeck can support the help center to be publicly viewed? Beantwortet0 Stimmen 1 Kommentar
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report to automatically show customers that opened the most tickets Beantwortet0 Stimmen 3 Kommentare
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The Subject field is missing on creat new ticket Beantwortet0 Stimmen 1 Kommentar
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Sorting unassigned tickets with Priority and time Beantwortet0 Stimmen 1 Kommentar