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Developer - Zendesk SDKs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Support and Chat mobile SDKs.

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      Help with the Android SDK (:
      I need some help with an issue happening with the SDK we implemented in our App (to allow users interact with us via cha...

      Gepostet 14. Nov. 2024 · Rafael Moreira de Oliveira Lopes

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      How to set Brand in Zendesk Chat for iOS?
      Hello   We are using Zendesk Chat SDK “Zendesk-SDK/5.0.5 iOS/18.1 Variant/Chat”   We are setting the department informat...

      Gepostet 18. Okt. 2024 · Vandad Nahavandipoor

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      File Upload Fails Using Zendesk Chat SDK
      Hello Zendesk Support, I am encountering an issue with file uploads in the Zendesk Chat SDK when using a custom ChatAPIC...

      Gepostet 13. Nov. 2024 · Sadev

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      Buttons in messaging show "option not supported"
      When using the messaging widget on both Android and iOS and creating buttons with options for customer to click, the but...

      Gepostet 12. Nov. 2024 · Nadine-test

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      Unity SDK NullReferenceException in Zendesk.Runtime.UI.RecyclingScrollRect
      I am evaluating Zendesk Unity SDK, and after following the Getting Started guide and building for iOS and Android, the Z...

      Gepostet 04. Nov. 2024 · jg-outerdawn

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      We are using the 2 app SDKs. How to trigger a email template response?
      The team have deployed the SDK across iOS and Android but I cannot figure out what we need to do to trigger a notificati...

      Gepostet 05. Nov. 2024 · MoreHarvest ZD Admin

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      Android SDK Bug | RetryDialog is behind the dimmed curtain
      Steps to reproduce: 1. Navigate to RequestActivity (chat) 2. Turn off the internet 3. Try and fail to send a message, an...

      Gepostet 30. Okt. 2024 · Ildar Ishalin

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      Custom fields for authenticated users with the Chat SDK
      Beantwortet
      I have read the documentation for  “Enabling authenticated users with the Chat SDK”. In the documentation, the following...

      Gepostet 13. Sept. 2021 · Danilo Charantola

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      iOS - Zendesk Support SDK - iOS 12 crashes on latest SDK version - 8.0.2
      I recently updated our ZendeskSupportSDK from 6.1.4 to 8.0.2 and started getting crashes when testing on an iOS 12 devic...

      Gepostet 10. Mai 2024 · Erik Bye

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      Double loading in my application in the top bar of Zendesk
      In my Zendesk application in the top bar, my application is loaded twice and sends blocks of the same page. Can you tell...

      Gepostet 07. Okt. 2024 · Andreas Paita

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