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Developer - Zendesk Apps Framework (ZAF)

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about the utilization and extension of Zendesk products through our apps framework.


I'm building an app with two parts: a React frontend for rendering the data, and a Python backend for generating it. I'v...

Gepostet 16. Okt. 2024 · Cory Waddingham

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Hi, I'm sending a POST request in Node.js using client.request as shown below: However, the response status alternates b...

Gepostet 27. Sept. 2024 · Charan Raj -- SnapOne IT

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Hi,   I've built a custom app that makes simple calls to the Zendesk API. I'm using the Zendesk API with a token instead...

Gepostet 15. Okt. 2024 · Jorn

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My Zendesk support plugin integrates with a backend that uses AWS Load Balancer to route traffic to the most efficient t...

Gepostet 27. Sept. 2024 · Support

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Hello,   Secure settings in the manifest will only be pasted into the code by ZD via a placeholder and only as the last ...

Gepostet 07. Okt. 2024 · Sebastian

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Hello,   Till now I tried without success to make the App close a ticket in the GUI. I'm not speaking about the ticket s...

Gepostet 11. Sept. 2024 · Sebastian

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curl https://{subdomain}.zendesk.com/api/v2/apps/{app_id}/public_key.pem -u {email}:{pass} I have app_id I can't unders...

Gepostet 09. Nov. 2023 · Sergii Kliuchnyk

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Hi, I've come across a possible bug or at least been trapped in a feature I don't appear to be able to get out of. We ha...

Gepostet 13. Sept. 2024 · Cheryl Lane

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I'm working on a ticket sidebar app that gets data from our self-hosted API endpoints.  Is there a way to verify that th...

Gepostet 12. Sept. 2024 · Jared Fowkes

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I have an appllication running  on ticket_sidebar.  I am using Zaf client ("1.0.0-beta.47") I load and parse the ticket ...

Gepostet 13. Sept. 2024 · Gokcem Gokce Kaplan

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