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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      Apply Macro in the Existing Tickets
      Hi Team, I am new to the zendesk, I have one requirement I have existing ticket and macro id aswell. I have to use the m...

      Gepostet 25. März 2025 · Buvaneshwaran Ravichandran

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      Ticket Update API: How to update a custom field?
      This question is about the ticket update API as described here:

      Gepostet 30. Juni 2023 · Zendesk API Customer

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      Feature request: Requests API endpoint for Show User
      The Show Request requests API endpoint {{baseUrl}}/api/v2/requests/:request_id/comments returns the `assign...

      Gepostet 24. März 2025 · Skyler Atchison

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      Feature request: HTML or Markdown rendering for Requests API
      I noticed that the Requests API doesn't allow End Users to add formatted comments. The HTML Body property is read-only, ...

      Gepostet 24. März 2025 · Skyler Atchison

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      Lists Requests API with Cursor Paginatoin not sorting
      Hi, I'm using the List Requests API as documented here:

      Gepostet 20. Nov. 2024 · Terry Sue

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      Applying Org Fields to Ticket Custom Fields (Only When Condition is Met)
      Hello, I currently use this code: { "ticket": { "custom_fields": [ { "id": field_ID, "value": "{...

      Gepostet 12. März 2025 · Faith S

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      403 Foridden when making API calls
      We have multiple integrations set up that hit the Zendesk API to search and create tickets. All of sudden one of our ser...

      Gepostet 07. März 2025 · Alex Gardell

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      OAuth app error: Invalid Authorization Request, No such client
      We're creating a integration on our SaaS app that lets multiple customers' Zendesk accounts to authenticate, so we can r...

      Gepostet 03. Sept. 2024 · Wayne Uong

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      api/v2/search.json can't search for multiple ticket statuses

      Gepostet 18. März 2025 · yangyi xu

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      How do I stop zendesk from automatically replacing URLs in Help Center API articles with zendesk URLs?
      To whom it may concern, I would like to check something about help center API articles in zendesk. I exported from sales...

      Gepostet 06. März 2025 · KAZUYUKI NITANAI

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