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Developer - Zendesk APIs

Engage with fellow developers and our dedicated Developer Support team, exchanging questions and insights about Zendesk APIs.

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      ZIS logging, playground and custom field values
      Greetings!I have been working to understand ZIS and implement a couple of bundles and I have a few questions I can't fin...

      Gepostet 30. Dez. 2024 · raven.agape

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      Chat Widget Auth - Forbidden - Secret invalid
      Hi, I am having trouble getting Authentication working for the chat widget according to these instructions: https://sup...

      Gepostet 17. Nov. 2021 · Adam Cunliffe

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      Search API - empty results
      I'm using Search API to fetch a list of tickets.Then I delete the first 100 tickets via the API (destroy_many).When perf...

      Gepostet 23. März 2021 · Glenn

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      Updating External ID via the API
      If we have end users that can have multiple external IDs for the same email address, how do we handle that?One idea was ...

      Gepostet 26. Dez. 2024 · Billy Kaplan

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      Sarching for issues containing one term or another
      Hello!   Is it possible to use the API to search for tickets containing one term or another? For instance, I would like ...

      Gepostet 20. Dez. 2024 · Leandro Pelorosso

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      Which API to use to create a new ticket in Zendesk with a customized ticket created_at time and have SLA support?
      I would like to create a new ticket in Zendesk with a passed time as a created_at time and I also need Total resolution ...

      Gepostet 21. Dez. 2024 · Xiangyu Meng

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      Notification of Zendesk Error Message Change and Request for Unique Error Code
      Hi All, Recently there was change in error message returned by Zendesk when a profile is processed. (Error message "This...

      Gepostet 23. Dez. 2024 · Kamineni, Bindu Madhavi

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      Webhook does not receive passcontrol events from zd:agentWorkspace.
      I created a Switchboard with a custom Switchboard integration (as the default integration) and the "zd:agentWorkspace" a...

      Gepostet 02. Okt. 2023 · Kostas Setzas

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      How to use /ping/redirect_to_account endpoint?
      I noticed that Zendesk allows some redirection through https://support.zendesk.com/ping/redirect_to_account?state= endpo...

      Gepostet 16. Dez. 2024 · Mgsy HackerOne

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      problem with fetching unique articles in category
      Hello, im doing integration for fetching zendesk articles within a given category. Problem is that i cannot see a effiti...

      Gepostet 07. Dez. 2024 · Piotr Pilat

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