Feedback on Talk
Neuer PostHave feedback or ideas to improve the Zendesk Talk product? Post them here, vote on ideas you like, and hear from other users.
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IVR - Routes need 'no keypress' option (that doesn't repeat greeting three times)1 Stimme 0 Kommentare
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Restricting Groups in Zendesk Talk4 Stimmen 0 Kommentare
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Talk IVR Default loop0 Stimmen 2 Kommentare
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Please add Pre-set periods for the Away status0 Stimmen 0 Kommentare
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can we assign "maximum queue size" to different service number ?0 Stimmen 0 Kommentare
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Zendesk Talk: Signal / Tone when call is connected1 Stimme 1 Kommentar
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Ability to "dig in" to Talk data0 Stimmen 1 Kommentar
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Play Queue Messages more than once Beantwortet0 Stimmen 2 Kommentare
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Display length of hold6 Stimmen 1 Kommentar
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Distinguishing Multiple Outbound Numbers1 Stimme 1 Kommentar
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Determining Agent's call position3 Stimmen 5 Kommentare
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Route Calls from certain orgs to certain agents.0 Stimmen 0 Kommentare
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Ability to receive calls through the Zendesk app3 Stimmen 4 Kommentare
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Alert Admin When All Available Agents Are On Active Calls2 Stimmen 1 Kommentar
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Feed Back Note interne ]0 Stimmen 0 Kommentare
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réception de MMS sur des numéros de téléphone français Beantwortet0 Stimmen 1 Kommentar
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Max time limit for agents to be away3 Stimmen 2 Kommentare
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Keyboard shortcut to hang up/end call1 Stimme 1 Kommentar
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End-User name instead of end user ID in Call history0 Stimmen 0 Kommentare
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Option for Zendesk Talk to add to existing ticket4 Stimmen 3 Kommentare
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IVR routing to a specific agent0 Stimmen 0 Kommentare
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TALK: Forwarding a call from agent to a group3 Stimmen 0 Kommentare
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Zendesk Voice: New call notification through speakers, call through headset3 Stimmen 3 Kommentare
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Set Outbound Call Number by Agent Group or End-User Organization0 Stimmen 1 Kommentar
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Feature request: Zendesk Talk - set maximum queue wait time per number3 Stimmen 7 Kommentare
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Zendesk Talk: Voicemail On - Greeting when the waiting or queing time has expired.0 Stimmen 0 Kommentare
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Feedback - put calls on hold, transfer, and still be able to switch calls on mobile0 Stimmen 1 Kommentar
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Talk Dashboard > Abandoned Calls filter1 Stimme 2 Kommentare
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Zendesk Talk: Inbound call is signaled by an acoustical signal in speakers and in headset Nicht geplant7 Stimmen 3 Kommentare