Feedback on Talk
Neuer PostHave feedback or ideas to improve the Zendesk Talk product? Post them here, vote on ideas you like, and hear from other users.
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What's new in Zendesk - January 2021 product updates Angeheftet0 Stimmen 1 Kommentar
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Product feedback guidelines & how to write a good feedback post Angeheftet1 Stimme 0 Kommentare
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Recording laws and Talk0 Stimmen 0 Kommentare
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After a group, need an overflow routing to an IVR0 Stimmen 0 Kommentare
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Allow entering of exiting ticket on inbound calls0 Stimmen 0 Kommentare
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Outbound restrict per country0 Stimmen 0 Kommentare
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Separating Work and Cell Numbers in User Profiles3 Stimmen 1 Kommentar
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CSAT via SMS | How do we short the satisfaction url?2 Stimmen 0 Kommentare
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Zendesk Talk Auto Log off Agents and Reporting0 Stimmen 1 Kommentar
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Audit trail for call prior to ticket?0 Stimmen 0 Kommentare
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Dedicated greeting for alert or announcement messages1 Stimme 0 Kommentare
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Zendesk Talk features3 Stimmen 1 Kommentar
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IVR Agent Flow0 Stimmen 0 Kommentare
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Quick Call Function picks randomly numbers for Outbound call3 Stimmen 2 Kommentare
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Common Contact Center Reporting1 Stimme 0 Kommentare
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Language Message average waiting time0 Stimmen 0 Kommentare
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Managing agents' access to the phone line0 Stimmen 0 Kommentare
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Limit agents ability to listen to recordings2 Stimmen 1 Kommentar
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Zendesk Talk Recording Centralized Download Location0 Stimmen 0 Kommentare
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Ability to indicate phone type (mobile or landline)0 Stimmen 0 Kommentare
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What's New in Zendesk - November 2020 product updates0 Stimmen 0 Kommentare
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Assigning external numbers to a brand0 Stimmen 0 Kommentare
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Changing devices for calls0 Stimmen 0 Kommentare
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Prevent recordings being downloaded - security issue0 Stimmen 0 Kommentare
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IVR menu for calls after hours1 Stimme 1 Kommentar
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Universal Ring Capability0 Stimmen 0 Kommentare
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Restricting access to other reps calls1 Stimme 0 Kommentare
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What's New in Zendesk - September 2020 product updates0 Stimmen 2 Kommentare
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Ringtone in speakers0 Stimmen 1 Kommentar
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Setting default country code for external transfers2 Stimmen 2 Kommentare