User Tips & Tricks
Neuer PostFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
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How do I get the number of posts on a particular topic? Beantwortet2 Stimmen 3 Kommentare
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Explore Ticket Metrics - Individual Agent Reporting Beantwortet0 Stimmen 5 Kommentare
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How to filter rows based on column totals Beantwortet0 Stimmen 2 Kommentare
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Contact Us and Chat Widgets enabled simultaneously Beantwortet0 Stimmen 18 Kommentare
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Report for tickets with SLA breaches and date/time of breach Beantwortet1 Stimme 2 Kommentare
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What is the max length of the user name field? Beantwortet0 Stimmen 2 Kommentare
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Talk - call routing Beantwortet0 Stimmen 2 Kommentare
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Last update ticket assignee Beantwortet0 Stimmen 1 Kommentar
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Tags associated to fields Beantwortet0 Stimmen 1 Kommentar
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Report for replies sent by agent by hour (either for a day or average for a period) Beantwortet0 Stimmen 3 Kommentare
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Agent replies per week Beantwortet0 Stimmen 1 Kommentar
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Explore and Nice Columns Beantwortet0 Stimmen 4 Kommentare
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Forecasting tickets created in months to come Beantwortet0 Stimmen 1 Kommentar
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Adding images/icons into the Copenhagen Theme Beantwortet9 Stimmen 40 Kommentare