Support - User Tips & Tricks
Neuer PostFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
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How to write & submit a tip for the community Angeheftet8 Stimmen 0 Kommentare
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Community tips for customer satisfaction (CSAT) surveys Angeheftet2 Stimmen 4 Kommentare
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Community tips for automations Angeheftet1 Stimme 2 Kommentare
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Tips for Insights reporting (Professional and Enterprise) Angeheftet4 Stimmen 40 Kommentare
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How to change the ticket Subject using a trigger1 Stimme 0 Kommentare
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Macros: Giving different responses based on ticket content0 Stimmen 0 Kommentare
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Forward an Email and identify the original requester AND the forwarder0 Stimmen 3 Kommentare
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setting up agent so that they aren't cc'd on every ticket0 Stimmen 1 Kommentar
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Any way to remove "take it" link?0 Stimmen 1 Kommentar
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Displaying data from a PostgreSQL database in Zendesk0 Stimmen 0 Kommentare
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Web Widget Configurator1 Stimme 3 Kommentare
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Not able to count the right amount of incoming, open tickets0 Stimmen 8 Kommentare
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Expedite Pagination for Zendesk Text History0 Stimmen 0 Kommentare
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Highlight added and removed tags in Ticket Events view2 Stimmen 2 Kommentare
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Create a private comment automatically2 Stimmen 11 Kommentare
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Push notifications from Zendesk to Slack3 Stimmen 4 Kommentare
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Using Liquid Markup to A/B Test Your Triggers4 Stimmen 6 Kommentare
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Using Customer Journey idea to set up or scale your Zendesk7 Stimmen 7 Kommentare
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Zendesk Trigger Naming Best Practices2 Stimmen 5 Kommentare
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Holidays made multilingual with Dynamic Content2 Stimmen 1 Kommentar
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How to migrate tickets and related data from CSV to Zendesk2 Stimmen 2 Kommentare
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Problems and Incident counts with Google Apps Script - integration template & guide3 Stimmen 10 Kommentare
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Getting your customers answers when all they type is "Hello"7 Stimmen 4 Kommentare
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Automatic support group determination based on SAP transaction1 Stimme 1 Kommentar
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Integrating Zendesk into Microsoft Teams2 Stimmen 3 Kommentare
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Chrome Extension: Submit button expander8 Stimmen 20 Kommentare
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Backlog Average Metrics6 Stimmen 2 Kommentare
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How to display customer data from Google Sheets in the ticket (no coding required)1 Stimme 1 Kommentar
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Synchronising tickets between Zendesk instances3 Stimmen 5 Kommentare