Support - User Tips & Tricks

Find tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.

Auto CC user(s) on Condition (Ticket Create)
- Pierre Merrien
- 13. September 2016 10:47
- Bearbeitet
6 Stimmen 27 Kommentare
Reducing Satisfaction Surveys Angesagt
- Graeme Carmichael
- 30. August 2016 10:08
2 Stimmen 2 Kommentare
Creating hipchat notifications when a satisfaction "good + comment" from the customer is received
- Paul
- 19. August 2016 14:04
2 Stimmen 1 Kommentar
Up-spec your C-Sat with Mr. Smiley and Mr. Sad!
- Andrew J
- 18. Juli 2016 05:02
12 Stimmen 36 Kommentare
Slack Integration for Cross-App, Cognitive Customer Support
- Workato
- 9. Juni 2016 19:00
0 Stimmen 0 Kommentare
Integrate Zendesk with On-Prem apps like Jira and Great Plains using CSV Files
- Workato
- 9. Juni 2016 17:42
- Bearbeitet
1 Stimme 0 Kommentare
Setting Up Bi-directional Sync with Zendesk to Aggregate Customer Info from your Apps
- Workato
- 6. Juni 2016 16:45
1 Stimme 0 Kommentare
Set Up Smart Alerts and Track Specific Customers With Dynamic Triggers
- Workato
- 6. Juni 2016 16:40
- Bearbeitet
2 Stimmen 0 Kommentare
How To Turn Raw Data From Your QA Scorecard Metrics Into Gold
- Oscar
- 1. Juni 2016 13:50
- Bearbeitet
2 Stimmen 1 Kommentar
Making light agents more useful
- Kay
- 27. Januar 2017 11:30
- Bearbeitet
19 Stimmen 8 Kommentare
Connect Zendesk with multiple project boards in MeisterTask
- Raphaela Brandner
- 20. Mai 2016 07:22
- Bearbeitet
6 Stimmen 2 Kommentare
Removing ALL CCs from a ticket via a Trigger/Target
- Andrew J
- 1. Mai 2016 21:02
6 Stimmen 25 Kommentare
Conquering High Performance or Complex Salesforce Integrations for Enterprise Customers
- Workato
- 27. April 2016 20:51
- Bearbeitet
1 Stimme 0 Kommentare
How to select a value from a customer list without getting redirected
- Joel Hellman
- 22. April 2016 05:17
2 Stimmen 1 Kommentar
Integrating Zendesk with Deeply Customized Salesforce Deployments
- Workato
- 27. April 2016 20:49
- Bearbeitet
1 Stimme 0 Kommentare
Attaching calendar events to tickets
- Peter Godden
- 12. April 2016 06:12
- Bearbeitet
1 Stimme 2 Kommentare
Tips for using Pathfinder
- James Baldwin
- 7. April 2016 20:36
- Bearbeitet
7 Stimmen 7 Kommentare
How to Create Multi-Instance Salesforce and Zendesk Integrations
- Workato
- 29. März 2016 00:06
- Bearbeitet
1 Stimme 0 Kommentare
Article thumbnails in specific Section page
- Tal Admon
- 24. März 2016 17:01
- Bearbeitet
5 Stimmen 2 Kommentare
Connect Zendesk to ProdPad to Gather Customer Feedback
- Andrea Saez
- 21. März 2016 15:11
- Bearbeitet
1 Stimme 0 Kommentare
Setup Ticket Threshold Notifications for Slack and Email
- Workato
- 3. März 2016 20:21
3 Stimmen 4 Kommentare
Setup Zendesk to JIRA via Zapier
- Andrea Saez
- 23. Februar 2016 15:19
- Bearbeitet
0 Stimmen 1 Kommentar
Sorting your customers according to their satisfaction.
- Alex Villalobos
- 22. Februar 2016 23:46
1 Stimme 1 Kommentar
Customer Love! — Send a Personal Follow Up
- Kevin Rocci
- 25. Februar 2016 00:22
- Bearbeitet
2 Stimmen 4 Kommentare
Operational Dashboards: How do you monitor your Zendesk real-time?
- Jacob J Christensen
- 19. Januar 2016 13:06
7 Stimmen 29 Kommentare
Map fields on Drupal webforms to Zendesk ticket fields
- Gokul Nk
- 12. Januar 2016 21:30
3 Stimmen 0 Kommentare
Zendesk integration with MangoApps
- Vipin Thomas
- 15. Dezember 2015 10:57
- Bearbeitet
0 Stimmen 0 Kommentare
Customising date format as 31st December 2015 (st / th / nd / rd)
- ParcelBroker
- 4. November 2015 13:26
- Bearbeitet
2 Stimmen 2 Kommentare
Logging Calls
- Bake Creative
- 30. Oktober 2015 13:16
0 Stimmen 1 Kommentar
CC Customer On All Organisation Requests
- Graeme Carmichael
- 24. November 2015 09:11
- Bearbeitet
9 Stimmen 41 Kommentare

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