Support - User Tips & Tricks
Neuer PostFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
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How to write & submit a tip for the community Angeheftet8 Stimmen 0 Kommentare
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Community tips for customer satisfaction (CSAT) surveys Angeheftet2 Stimmen 4 Kommentare
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Community tips for automations Angeheftet1 Stimme 2 Kommentare
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Tips for Insights reporting (Professional and Enterprise) Angeheftet4 Stimmen 40 Kommentare
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Problems and Incident counts with Google Apps Script - integration template & guide3 Stimmen 10 Kommentare
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How can I create a view that has my tickets as well as unassigned tickets Beantwortet0 Stimmen 3 Kommentare
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How to change the ticket Subject using a trigger1 Stimme 0 Kommentare
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Macros: Giving different responses based on ticket content0 Stimmen 0 Kommentare
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Forward an Email and identify the original requester AND the forwarder0 Stimmen 3 Kommentare
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Web Widget Configurator1 Stimme 3 Kommentare
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setting up agent so that they aren't cc'd on every ticket0 Stimmen 1 Kommentar
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Auto CC user(s) on Condition (Ticket Create)6 Stimmen 27 Kommentare
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Round robin ticket assignment47 Stimmen 108 Kommentare
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Workaround: Adding a name field to your Help Center ticket form14 Stimmen 32 Kommentare
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Any way to remove "take it" link?0 Stimmen 1 Kommentar
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Process for reviewing tickets and setting QA standards4 Stimmen 4 Kommentare
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How to create an auto reply for Facebook6 Stimmen 16 Kommentare
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Restricting Satisfaction Surveys by Date5 Stimmen 31 Kommentare
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How to display customer data from Google Sheets in the ticket (no coding required)1 Stimme 1 Kommentar
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Displaying data from a PostgreSQL database in Zendesk0 Stimmen 0 Kommentare
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Out of hours response1 Stimme 3 Kommentare
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CC Customer On All Organisation Requests9 Stimmen 41 Kommentare
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Not able to count the right amount of incoming, open tickets0 Stimmen 8 Kommentare
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A way to automatically change the Closed ticket with bad rating to Open status Beantwortet0 Stimmen 5 Kommentare
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Create a private comment automatically2 Stimmen 11 Kommentare
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ZenDesk Lite Agents for Account Managers Beantwortet0 Stimmen 2 Kommentare
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Trigger recipe: Set priority based on key words in incoming tickets4 Stimmen 4 Kommentare
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Expedite Pagination for Zendesk Text History0 Stimmen 0 Kommentare
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Views: Best Practice9 Stimmen 16 Kommentare