User Tips & Tricks
Neuer PostFind tips, workflows, customizations, and recipes for Support written by other Zendesk users, and share your own.
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[Gather] Adding agent badge in Communities10 Stimmen 54 Kommentare
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Up-spec your C-Sat with Mr. Smiley and Mr. Sad!12 Stimmen 51 Kommentare
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How to Include end-user browser information via Help Center9 Stimmen 51 Kommentare
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How to export Zendesk macros into a spreadsheet25 Stimmen 50 Kommentare
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Expanding images in Help Center articles8 Stimmen 47 Kommentare
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Create a Table of Contents automatically8 Stimmen 47 Kommentare
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Help Center - Adding Google Fonts to your Theme10 Stimmen 47 Kommentare
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Printing/PDF/Emailing Help Center Articles15 Stimmen 46 Kommentare
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List all articles for each section(s) on the same category page11 Stimmen 44 Kommentare
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Markdown embedded images23 Stimmen 43 Kommentare
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How to export knowledge base content from your Help Center as PDF (no coding required)6 Stimmen 42 Kommentare
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CC Customer On All Organisation Requests9 Stimmen 41 Kommentare
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Nice little macro to collect requester system details via supportdetails.com14 Stimmen 41 Kommentare
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Adding images/icons into the Copenhagen Theme Beantwortet9 Stimmen 40 Kommentare
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Mentions: How to add !mentions function to your Zendesk13 Stimmen 40 Kommentare
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Tips for Insights reporting (Professional and Enterprise)4 Stimmen 40 Kommentare
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Workaround: Adding a name field to your Help Center ticket form15 Stimmen 39 Kommentare
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Set up On Hold Status Reminders29 Stimmen 37 Kommentare
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How to Export Zendesk Guide Data as CSV12 Stimmen 35 Kommentare
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Change text for "My Activities" in HC5 Stimmen 35 Kommentare
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Set a page background image in Help Center8 Stimmen 35 Kommentare
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How to email ticket info automatically to Non-Agents19 Stimmen 34 Kommentare
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How to "Send Later" Using Automations11 Stimmen 32 Kommentare
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Restricting Satisfaction Surveys by Date5 Stimmen 32 Kommentare
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How to hide Help Center Community topics by language (Gather)2 Stimmen 31 Kommentare
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Using Triggers to get the most out of Customer Satisfaction - Re-evaluation17 Stimmen 31 Kommentare
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Requiring a ticket attachment if a particular dropdown option is selected3 Stimmen 29 Kommentare
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Auto CC user(s) on Condition (Ticket Create)6 Stimmen 29 Kommentare
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Operational Dashboards: How do you monitor your Zendesk real-time?7 Stimmen 29 Kommentare
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Creating reports and tracking data (Using GoodData, part 2)5 Stimmen 28 Kommentare