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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Bulk
      Need a way to bulk add/edit/delete capabilities. For example, we found 30+ people have access to Explore, which we didn'...

      Gepostet 26. Okt. 2021 · Josh

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      Agent group
      Is it possible to create dynamic agent groups in zendesk

      Gepostet 08. Nov. 2021 · mithilesh kumar

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      Trigger setup menu opens old settings
      Hello, we have noticed since switching over to using admin center that when you are configuring a trigger it will someti...

      Gepostet 26. Okt. 2021 · Meg Gunther

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      Stimme

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      Roles page - I don't see the admin role
      I don't see the admin role on the roles page and I don't get why? Where do I need to search for my admins in Zendesk?  ...

      Gepostet 28. Okt. 2021 · Thomas D'Hoe

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      Textbox to filter by Agent name
      Abgeschlossen
      Feature Request Summary:  There should be a filter line to filter the list of agents by their name.It should be a conta...

      Gepostet 24. Sept. 2021 · Josef Prandstetter

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      Where can I now find Users?
      With the new Team Members view, I can see my support agents, but I no longer see all users in the system or the organiza...

      Gepostet 16. Sept. 2021 · Elizabeth

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      Admin Center is Excellent
      Brilliant!  This will make our lives much easier to manage the users across each of our different Zendesk Platforms. G...

      Gepostet 09. Sept. 2021 · Andrew Berigan

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      Team members page - alerts for agents who haven't logged on for a while
      It would be handy if I could set an alert to me as the admin (or a specific group) and the Agent if they haven't used th...

      Gepostet 11. Nov. 2021 · Mark Moran

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      Bring it to mobile
      It's hard as an administrator to administer anything from mobile with zendesk. Consider mobile when building features pl...

      Gepostet 26. Okt. 2021 · Josh

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      Zendesk help bubble is appearing over submit button.
      This help bubble just appeared for all our agents.  How can we turn it off?   https://share.getcloudapp.com/4guPmW86 

      Gepostet 23. Okt. 2021 · Andy Kimmell

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