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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      I want the conversation logs of the AI agent to be reflected immediately.
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Gepostet 21. Jan. 2025 · 小林正左子

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      Feature Request - Native A/B Testing
      Hey Zendesk team, it doesn't look like there's an easy way to do A/B testing with tickets in production right now throug...

      Gepostet 04. Okt. 2023 · Andy F.

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      Impossible d'obtenir du support lorsque l'on a l'erreur "Échec de chargement des données de licence".
      Bonjour,Je tenais à relever un problème technique : j'ai une erreur “Échec de chargement des données de licence” malgré ...

      Gepostet 20. Jan. 2025 · Diego AI

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      Deployment of routing triggers with an email - use a partial search
      Are any plans for trigger deployment that include an email address (which typically shows as a conflict since the sandbo...

      Gepostet 16. Jan. 2025 · Jamie Noell

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      Notify CC as a standalone action
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Gepostet 19. Dez. 2024 · mfg

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      Export of Suspended users
      Abgeschlossen
      Hi,  In the Customers lists it is now possible to see all suspended users by writing 'is_suspended:true' in the search ...

      Gepostet 14. Sept. 2022 · Cristina Salazar

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      Feature request: use email headers as trigger conditions
      I would like to be able to use incoming emails' headers, such as To (and I suppose From and CC as well) as trigger condi...

      Gepostet 22. März 2023 · Daniël Nieuwendijk

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      Zendesk Favicon on Admin Tab
      I am able to see a white Zendesk logo on the support.zendesk.com sites/community but when I look at my internal admin ce...

      Gepostet 02. Jan. 2025 · Nora

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      Track Record for Messaging Triggers in Zendesk Admin Center
      I would like to have a track record for Messaging triggers in Zendesk Admin Center. This feature is currently affecting ...

      Gepostet 07. Jan. 2025 · David Rocha

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      Improved Clarity in Omnichannel Routing Activation Process
      We struggled with the Omnichannel Routing Activation in one of our Zendesk instances because the current layout isn't ve...

      Gepostet 07. Jan. 2025 · David Rocha

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