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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.


We use Omni Channel Routing to automatically route Email and Web Form tickets.  It works well.   However, Omni Channel R...

Gepostet 14. Feb. 2025 · Stuart French

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Dear Team, I hope this email finds you well. My name is Manabu Inose. I would like to address the following functional i...

Gepostet 22. Feb. 2024 · Manabu Inose

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Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

Gepostet 11. Feb. 2025 · mfg

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Hi Team,   We use multiple brands in our instance and would like to be able to customize the customer satisfaction surve...

Gepostet 22. Jan. 2025 · Nayden Penev

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SLA Violation Pre-Notification Feature: Before the SLA of the ticket assigned to Assignee is violated, an imminent SLA v...

Gepostet 06. Feb. 2025 · Eiley

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Currently, we are using an program provided by Google Market.Zendesk itself needs to provide the ability to close all th...

Gepostet 02. Aug. 2024 · (A) Admin Genie

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Hello, It will be highly appreciated if an export can be added into groups (CSV for example) as recently it was require...

Gepostet 30. Juni 2023 · Atanas Tomov

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Following on from https://support.zendesk.com/hc/en-us/articles/6191477770906-Recipe-Adding-comments-and-notes-to-ticket...

Gepostet 03. Okt. 2024 · Ian Marston

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I need the option to adjust the location of the system notification pop-up.  Because it's causing inconvenience, such as...

Gepostet 02. Feb. 2025 · Eiley

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On the form page, I'd like you to indicate how many forms exist, such as the macro page.Forms also need to be managed be...

Gepostet 02. Feb. 2025 · Eiley

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