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Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

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      Please consider adding items to be displayed in the monitoring log.
      Beantwortet
      Feature Request Summary: I would like to see additional items displayed in the monitoring log (https://support.zendesk.c...

      Gepostet 07. Dez. 2021 · 小林正左子

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      Improve Team Members Filters
      The TeamMembers filters currently only contain two filters. "All Agents" and "Talk Agents" (at least in my version). How...

      Gepostet 20. Okt. 2021 · Joshua Schnitzer

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      Export to CSV please
      As above. Would be very helpful to export a filtered list of users.

      Gepostet 26. Okt. 2021 · Dan Ross

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      Guide admin abilities
      Perhaps I'm missing this, perhaps it's not available.  Is there a way to restrict "Guide Admins" (users with "Can manag...

      Gepostet 19. Feb. 2020 · Michael Mader

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      New Team Members page nice but columns should include Role, other features
      Nice but columns should include Role.  Should also be able to sort on any column. Would be great to be able to select w...

      Gepostet 23. Sept. 2021 · Mark Szymanski

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      Preventing Admin Role Staff To Grant Other Staff As Admin
      We need to prevent admins to give other staff admin roles due to our security issues. Creating custom roles are not suit...

      Gepostet 06. Juli 2021 · Eski Admin Hesabı

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      Managing agents' access to the phone line
      Hello Zendesk Team, I saw your recent changes in managing agents' access to the line. Even previously it was not strai...

      Gepostet 15. Dez. 2020 · Anna (Mintos)

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      Improved Interface for Managing Temporary Subscriptions
      Info at zendesk.com/admin/account/billing/subscription doesn't provide enough detail. Currently, regular updates from a...

      Gepostet 20. Dez. 2021 · Tina Desprez

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      Conversation bubble popping up in Views List
      Beantwortet
      I have recently noticed what looks like a conversation bubble popping up when the cursor hovers over one of the selectio...

      Gepostet 08. Dez. 2021 · Shane Alldredge

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      Team members page - alerts for agents who haven't logged on for a while
      It would be handy if I could set an alert to me as the admin (or a specific group) and the Agent if they haven't used th...

      Gepostet 11. Nov. 2021 · Mark Moran

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