Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Feedback - Admin Center

Share your feedback, ideas and experiences related to the use of the Zendesk Admin Center, the central hub designed to manage various aspects of your Zendesk instance.

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      Macros sorting
      Right now we can edit order only on the first page of macros list. Previosly we were able to sort macroses one by one, b...

      Gepostet 23. Juli 2024 · Tommy

      6

      Follower

      4

      Stimmen

      5

      Kommentare

      Why is an Agents now being asked to select a Brand/Department when resetting their password?
      Overview:  Referencing a recent update to Brands - Announcing Department Spaces – Zendesk help.  We have two departments...

      Gepostet 27. Nov. 2024 · Shona

      1

      Follower

      0

      Stimmen

      1

      Kommentar

      Notification after saving a Trigger
      From November 2024 after creating/updating any Trigger the pop-up notification with link no longer appears.   We created...

      Gepostet 03. Dez. 2024 · Rosa Lo Re

      2

      Follower

      0

      Stimmen

      2

      Kommentare

      Zendesk to send alerts/notifications to ZD Admins if email forwarding is not working as expected
      Hi, Currently if we connect external email address to zendesk instance and complete forwarding - we can send emails fro...

      Gepostet 27. Feb. 2023 · yanko.chakarov

      6

      Follower

      6

      Stimmen

      5

      Kommentare

      Feature Request: Organize Conditions and Conditional fields alphabetically
      After conditional fields on a form are created/applied, and you visit the Conditions page to review/audit/update, both t...

      Gepostet 08. Aug. 2023 · Daniel Prouty

      4

      Follower

      4

      Stimmen

      3

      Kommentare

      Feature Request: Customize the Password level option [Account > Security > End user authentication]
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Gepostet 25. Nov. 2024 · 唐沢 雄大

      3

      Follower

      1

      Stimme

      1

      Kommentar

      Feature Request: Accessing Edit Conditions through the Edit Form Page
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Gepostet 18. Nov. 2024 · Hannah Lucid

      2

      Follower

      2

      Stimmen

      2

      Kommentare

      Product Feedback: Limit Agent Macro Permissions
      Nicht geplant
      We have noticed that agents can currently include critical actions in their personal macros such as "Add / Remove Tags" ...

      Gepostet 11. Okt. 2023 · Atanas Tomov

      8

      Follower

      8

      Stimmen

      6

      Kommentare

      Blocking an End User based on their physical address
      We are having issues with scammers creating multiple email addresses/names all linked to the same physical address. I ca...

      Gepostet 21. Nov. 2024 · Jessica Cope

      0

      Follower

      0

      Stimmen

      0

      Kommentare

      VOC - Admin role dedicated to Flow Builder
      *We would like the job to be able to be Admin on our own BOT without being Admin Support. **we would also like to have:A...

      Gepostet 20. Nov. 2024 · Jean-Paul BIGOURIE

      1

      Follower

      1

      Stimme

      1

      Kommentar