Zendesk AI EAP - Generative AI
Neuer Post-
Announcing the Summarization & Text Enhancing EAP Angeheftet1 Stimme 9 Kommentare
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Conflict between Message Intent and Training questions in BOT0 Stimmen 0 Kommentare
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I Am All In Beantwortet0 Stimmen 1 Kommentar
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Will Generative AI in Guide support languages other than English? Beantwortet0 Stimmen 3 Kommentare
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Advanced Bot not available0 Stimmen 0 Kommentare
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Not enabled tab intentions0 Stimmen 0 Kommentare
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Enhance writing no longer working0 Stimmen 3 Kommentare
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Summary inaccurately references to customer and agent0 Stimmen 0 Kommentare
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Enhance writing for selected text in reply0 Stimmen 0 Kommentare
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Include separate summary for internal notes2 Stimmen 0 Kommentare
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Lack of tracking for reporting2 Stimmen 2 Kommentare
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Show specific Skills applied to tickets in Views (NOT Skills-match checkmark)2 Stimmen 0 Kommentare
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Pulling data from ticket fields to user record0 Stimmen 1 Kommentar
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Summarization captures PII1 Stimme 0 Kommentare
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Bug report: clicking button "summarize" does give no effect0 Stimmen 0 Kommentare
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OpenAI integration Feedback- Week 10 Stimmen 1 Kommentar
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Expand + Tone Shift - Product feedback0 Stimmen 0 Kommentare
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Bug report: link corruption after usage of "enhance writing"1 Stimme 0 Kommentare
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Bug - Inline images are being removed on any GPT action0 Stimmen 0 Kommentare
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Control over salutation and signature1 Stimme 3 Kommentare
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ChatGPT Plus unable to access our knowledgebase articles0 Stimmen 0 Kommentare