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Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

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      Help making changes to the Zendesk System
      Beantwortet
      Hi, Wondering if someone can help me and provide me with some key details to guide me on the right track for making the...

      Gepostet 05. Juli 2023 · Luca Hartshorn

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      How many authenticated visitors are allowed in Suite Growth and professional(not asking aboutagent)
      Beantwortet
      We have our FAQs/Help page for our website that we would like to move to Zendesk. And only our platfrom users should be ...

      Gepostet 23. Juni 2023 · Hunny Sharma

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      Assigning SSO options specific to organization
      Beantwortet
      Hello I have multiple organizations and each of the organization has their own Identity Provider. Therefore I have setup...

      Gepostet 14. Juni 2023 · abhishek sen

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      Duplicate Entire Zendesk Setup
      Beantwortet
      Hello! My name is Patrick, owner of an eCommerce Customer Agency. Whenever I have new clients who are not Zendesk users...

      Gepostet 23. Mai 2023 · Patrick Argao

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      Need assistance with Zendesk Suite integration
      Beantwortet
      Hi Zendesk Community! I hope this message finds you well. I recently started using Zendesk Suite for my business and I'...

      Gepostet 25. Mai 2023 · Bizistech

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      Security Configuration Settings - TLS 1.2
      Beantwortet
      Can anyone advise where within the Zendesk Admin Center I can find the configuration showing the enforcement of TLS 1.2 ...

      Gepostet 28. Juni 2023 · Rhonda Ward

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      Can we add 2 host names under same subdomain?
      Beantwortet
      Hi!I am looking to add 2 host names that can be added under the same subdomain.

      Gepostet 12. Juni 2023 · Venkat

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      Are webhooks included when spinning up a new sandbox?
      Beantwortet
      I need to spin up a new sandbox for testing. We currently have 5 webhooks active in the sandbox, and I'd like to add the...

      Gepostet 16. Mai 2023 · mfg

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      Multi Brand Host Mapping
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      Hello- can I please confirm it is possible to have unique hosts mapped for each brand in a single multi-brand Zendesk te...

      Gepostet 09. Mai 2023 · Paul McCabe

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      pop up to log into zendesk repeatedly
      Beantwortet
      For the last week or so, after our agents are logged into zendesk , we continously get pop ups to log in again when ever...

      Gepostet 04. Mai 2023 · Michelle Jacob

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