Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Q&A - Account and billing

Ask questions and find solutions about access issues, security, payment issues, and plan changes. Please note, this is a public forum so we will be unable to discuss personal account specific questions. If you have questions related specifically to your account, please contact our Customer Support team: https://support.zendesk.com/hc/en-us/articles/4408843597850-Contacting-Zendesk-Customer-Support

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      direct access to https://stratus.zendesk.com/access/jwt?jwt= without passing through configured login url
      Beantwortet
      I would like to enable SSO in Zendesk such that the users already authenticated in my application can access the Zendesk...

      Gepostet 20. Mai 2022 · Magdalena Luz

      6

      Follower

      0

      Stimmen

      4

      Kommentare

      Change billing info on the issued invoice
      Beantwortet
      Hi, I have just made payment for my annual subscription and got the invoice. However, I want adjust the Account Informa...

      Gepostet 25. Feb. 2022 · Thuy Nguyen

      4

      Follower

      0

      Stimmen

      3

      Kommentare

      JWT SSO with Multiple Subdomains
      Beantwortet
      We currently use JWT SSO for our system and we are looking at moving to a subdomain per customer on our end ie (example1...

      Gepostet 24. Feb. 2022 · Sam Bristow

      3

      Follower

      0

      Stimmen

      1

      Kommentar

      Disable 3rd party cookie requirement globally: status update?
      Beantwortet
      What is the status of the topic David Gordon's April 21, 2017, post, "Disable 3rd party cookie requirement globally"?  T...

      Gepostet 17. Feb. 2022 · Phil Mocek

      4

      Follower

      3

      Stimmen

      2

      Kommentare

      Normal Zendesk Logins For Team Members with JWT SSO
      Beantwortet
      I want to have JWT SSO for my end users and require normal Zendesk login for my team members.  I know I can configure th...

      Gepostet 14. Feb. 2022 · Patrick Mann

      2

      Follower

      2

      Stimmen

      2

      Kommentare

      How to implement Single Sign On with a Radius Server
      Beantwortet
      Hello,Currently using a Radius Server, I would like to implement SSO for my end user (Zendesk being used as internal sup...

      Gepostet 10. Feb. 2022 · Renaud Croix

      2

      Follower

      0

      Stimmen

      1

      Kommentar

      Sandbox option in Professionals Account;
      Beantwortet
      Hi, I would like to test our Answer Bot in a test environment prior to publishing it. We have a Professionals account ...

      Gepostet 09. Feb. 2022 · Liron Lalkin

      2

      Follower

      0

      Stimmen

      1

      Kommentar

      Toggling between products in Zendesk
      Beantwortet
      Quick question. So lets say a client has three Zendesk products: Support, Chat, and Guide. How would navigating these th...

      Gepostet 08. Feb. 2022 · Theo Braden

      2

      Follower

      0

      Stimmen

      3

      Kommentare

      Zendesk SSO with Active Directory
      Beantwortet
      we passed window basic authentication with classic_asp_jwt_with_ad.asp script . but return back error message like : h...

      Gepostet 15. Dez. 2021 · winton wang

      2

      Follower

      0

      Stimmen

      1

      Kommentar

      Enable data exporting
      Beantwortet
      Can you please enable data exporting for:  https://inesta.zendesk.com/

      Gepostet 14. Dez. 2021 · Roel Veldhuizen

      3

      Follower

      0

      Stimmen

      1

      Kommentar