Discussion - Success with Zendesk

A Customer Success curated and tailored compilation of expert insights and actionable guidance that provide a comprehensive exploration of best practices and strategic tips, all meticulously designed to embolden your path to success while using Zendesk.

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Workforce engagement management (WEM) at Zendesk

Angeheftet

Gepostet 22. Okt. 2024 · Grace Maxon

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Your Success plan with Zendesk

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Gepostet 02. Sept. 2023 · Delores Cooper

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Gamification | Customer success checklist

Gepostet 20. Juni 2024 · Grace Maxon

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Is there a Discord or Slack for more fluid exchanges about Zendesk technical aspects?

Gepostet 04. Nov. 2024 · Yoann QDT

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Tips to improve your agent productivity in Zendesk | Customer success checklist

Gepostet 20. Juni 2024 · Grace Maxon

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What are the main metrics you track to gauge agent success?

Gepostet 18. Apr. 2024 · Naomi Greenall

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Increasing use of self-service

Gepostet 21. Aug. 2024 · Delores Cooper

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How to report on trending issues/concerns in tickets real-time?

Beantwortet

Gepostet 16. Jan. 2024 · Naomi Greenall

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Strange Subject ID in the Help Center V4

Gepostet 23. Aug. 2024 · Ruben Cortez

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Be the best Admin you can be with these Customer Success resources

Gepostet 01. Sept. 2023 · Delores Cooper

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