Vor Kurzem aufgerufene Suchen


Keine vor kurzem aufgerufene Suchen

Zendesk Support Beta - Modernized Conversational Experience


In all your articles regarding the MCE - the message boxes have rounded edges, ours are square.   I would post an image ...

Gepostet 09. Mai 2024 · Darren Bell

3

Follower

4

Stimmen

0

Kommentare


Sometimes when on a messaging chat with a client, an agent sees our Zendesk bot message as sent by the client:  or here ...

Gepostet 09. Mai 2024 · Viachaslau

1

Follower

0

Stimmen

0

Kommentare


I'm not sure if this applies to the non-MCE experience since I don't have that view any longer, but I noticed an inconsi...

Gepostet 02. Mai 2024 · DS RF

1

Follower

1

Stimme

0

Kommentare


To learn more about the Modernized Conversational Experience, see this article:Announcing a modernized conversational ex...

Gepostet 25. März 2024 · Lisa Kelly

3

Follower

1

Stimme

0

Kommentare


Hi!  We noticed an issue with translation in MCE. Agents' messages are not being translated in the agent interface. Ple...

Gepostet 26. März 2024 · V*** S***

6

Follower

2

Stimmen

8

Kommentare


I have raised this as a ticket with Zendesk but posting here as well in case anyone else is experiencing the same issue....

Gepostet 28. März 2024 · Amelia

3

Follower

0

Stimmen

2

Kommentare


Since the beta has gone live, we've noticed that the green tick we used to have next to an authenticated end user is no ...

Gepostet 04. Apr. 2024 · Kurt Booth-Williams

3

Follower

0

Stimmen

4

Kommentare