Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Q&A - Talk and text

Ask your questions, engage in discussion, and find solutions related to SMS, IVR, greetings, recordings, and numbers.

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      Ticket Forms and Talk
      Beantwortet
      We have 2 brands, and each brand has their own form. Both brands use Talk and each brand has their own phone number. One...

      Gepostet 27. Aug. 2021 · MineralTree | Support

      2

      Follower

      0

      Stimmen

      1

      Kommentar

      Talk - Agent in Group Doesn't work on Talk tickets
      Beantwortet
      Hello, Is there  a creative solution, workaround for the following use case? Agent is in Groups: Group 1 Group 2 Gr...

      Gepostet 27. Aug. 2021 · Amanda Gunn

      2

      Follower

      1

      Stimme

      1

      Kommentar

      Talk - outbound caller ID
      Beantwortet
      We service many different brands so we need to make sure our outbound calls are branded correctly. 1) We would prefer t...

      Gepostet 18. Aug. 2021 · Dana Coffman

      2

      Follower

      0

      Stimmen

      1

      Kommentar

      Call Transfers to Mobile Phone Fail
      Hello, I was advised to open up a support ticket after posting this under "Talk Q&A", let me know if this is not the ri...

      Gepostet 16. Aug. 2021 · Zach Peck

      3

      Follower

      1

      Stimme

      2

      Kommentare

      How to use third-party talk to make calls (using third-party soft phones)
      Beantwortet
      I want to implement an outbound call function. My method is to put the outbound dialer in the app. My dialer is an ifram...

      Gepostet 09. Aug. 2021 · 张文辉

      3

      Follower

      0

      Stimmen

      2

      Kommentare

      I'm unable to hear customers nor can they hear me
      Beantwortet
      I'm unable to hear customers nor can they hear me

      Gepostet 07. Aug. 2021 · Brian Marshall

      3

      Follower

      0

      Stimmen

      2

      Kommentare

      Talk Partner vs Port forwarding
      Beantwortet
      Hello out there.I thought my request was more common, but unfortunately both Zendesk support and their sales department ...

      Gepostet 05. Aug. 2021 · Beefit Support

      3

      Follower

      0

      Stimmen

      1

      Kommentar

      Phone is not letting to accept call
      Beantwortet
      When I press to accept it hangs up the call. 

      Gepostet 28. Juli 2021 · Maria

      4

      Follower

      1

      Stimme

      2

      Kommentare

      Digital line to support IVR
      Beantwortet
      IssueDigital lines do not support IVR and I can not have a web widget without using a digital line. But, I need IVR. En...

      Gepostet 22. Juli 2021 · Francisco Manalo

      2

      Follower

      1

      Stimme

      1

      Kommentar

      Zendesk Talk Transfer Failure
      Beantwortet
      Has anyone encountered challenges transferring calls? We had experience transfer failure a couple of times lately.

      Gepostet 30. Juni 2021 · Leo Medalla

      2

      Follower

      0

      Stimmen

      1

      Kommentar