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Q&A - Apps and integrations

Ask your questions, engage in discussion, and find solutions related to Zendesk Support apps, targets, and webhooks.

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      Notification in Support
      Beantwortet
      Hello,Is there a way to activate notification other than email notification (like in Facebook) in Support when a Request...

      Gepostet 09. Aug. 2021 · Renaud Croix

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      Viewing and Editing Subscriber Information from within Zendesk Support
      Beantwortet
      Hi there, I am currently working on building out our Customer Support System using Zendesk and one of the requirements ...

      Gepostet 29. Juli 2021 · Aabid Siddique

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      Integrating JIRA in Zendesk- Error
      Beantwortet
      Hey all, I'm attempting to integrate JIRA with Zendesk but consistently get the error attached: `Zendesk API error occ...

      Gepostet 20. Juli 2021 · David Morrison

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      Salesforce Integration : Close tickets from Salesforce and sync status in Zendesk
      Beantwortet
      Hello,I would like to know if it is possible to close a ticket directly on Salesforce and report this information so tha...

      Gepostet 16. Juli 2021 · Julien Lavazy

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      Jira Integration - Count Jira issues created within set time
      Beantwortet
      Hey there We had set up the Jira Integration correctly and it's working as expected.And we have Jira issue status sync ...

      Gepostet 16. Juli 2021 · Nemo

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      Synchronizing user and ticket fields
      Beantwortet
      Hi community,   since Zendesk seems to be far from an, in my opinion, normal customer service application, I need...

      Gepostet 13. Juli 2021 · Sebastian Bornemann

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      Email forwarding from wordpress
      Hello everyone, on our site we have a form created with contact7 that sends emails to our address hello @ Once the requ...

      Gepostet 06. Juli 2021 · Cube Controls

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      Any suggestions to update due date automatically
      Beantwortet
      Hey,  I want to automatically update zendesk due date field based on Jira cloud issue due date field. So when a jira i...

      Gepostet 05. Juli 2021 · Sidd

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      Push notifications not coming through
      Beantwortet
      Hi My colleague has an iPhone and she is not constantly receiving the push notifications for tickets updated or new tick...

      Gepostet 05. Juli 2021 · Pediatras

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      Parse external ID from mail subject or body
      Beantwortet
      Hi. We search for ticket tool which will help us to manage issues send by our corporate customers in to our mailbox.Cus...

      Gepostet 03. Juli 2021 · Paweł Zdrodowski

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