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Q&A - Help center and community

Ask your questions, engage in discussion, and find solutions related to knowledge management, customer portal, search, and theme customization.

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      How do I make grid lines appear in a knowledgebase article?
      Beantwortet
      Hi. I'm sorry if this has been asked a thousand times before. I'm new here. I recently pasted into a knowledgebase artic...

      Gepostet 16. Aug. 2017 · Mike Fakelastname

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      Create a dynamic url to a ticket in a category
      Beantwortet
      In my Zendesk theme I have three areas called "Administrator", "Instructor" and "Test Taker" In each area they take the ...

      Gepostet 31. Juli 2017 · Scott Thigpin

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      Changing Category Block Color
      Beantwortet
      Hello everyone, currently when you come to the home page the category color is white with blue font and when you hover i...

      Gepostet 12. Sept. 2017 · Zach

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      Translating Help Center Content
      Beantwortet
      Hi All! We are an international company and support users in multiple languages. One of our constant struggles is managi...

      Gepostet 07. Sept. 2017 · Maggie Ungerboeck

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      Move recently viewed and related article sections
      Beantwortet
      Is it possible to move the recently viewed and related article section to the right hand side of the page? Similar to ho...

      Gepostet 16. Aug. 2017 · Mike Domin

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      Remove the "Recent Activity" in Help Center
      Beantwortet
      Hi, how can we customize our layout so that "Recent Activity" does not appear?

      Gepostet 08. Aug. 2017 · Steven Johnson

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      Help Center - Change design header to match hero image
      Beantwortet
      Not positive if I'm in the right forum. We're trying to make our help center match the design of our landing page for ou...

      Gepostet 25. Mai 2017 · Sara Sanantonio

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      How can I change the wording in the "Recent activity" heading?
      Beantwortet
      I would like to reword the heading. I see that it is represented by the {{recent_activity}} placeholder. How do I change...

      Gepostet 26. Apr. 2017 · David

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      Voting on articles
      Beantwortet
      Hi, I was wondering how I can add the vote buttons to my articles. I attached an example which is also from a Zendesk ar...

      Gepostet 30. Dez. 2016 · Max van der Biezen

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      Showing the user name in a template
      Beantwortet
      Hi! According to

      Gepostet 22. Sept. 2016 · Diego Rod

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