Vor Kurzem aufgerufene Suchen

Keine vor kurzem aufgerufene Suchen

Feedback - Zendesk AI and automation

Share your feedback, ideas and experiences related to the use of Zendesk AI, macro suggestions, automations, answer bot, and bot building.

Neuer Post
Alle anzeigen
    Nach neuester Aktivität sortieren
      Bot - Improvements to automated unresolved questions
      In wanting to use the data within the unresolved questions within a bot flow,  I am suggesting a few improvements: Ther...

      Gepostet 27. Aug. 2024 · Reshma Patel

      21

      Follower

      28

      Stimmen

      18

      Kommentare

      Improve Filter on AI Agent Intent Dashboard
      In a recent announcement about it was recommended that we use the intent dashboard to ID frequent issues as one of seve...

      Gepostet 06. Feb. 2025 · Tina Desprez

      1

      Follower

      0

      Stimmen

      1

      Kommentar

      Prevent bots to translate instance or brand name
      When using the bot translation feature, your company (or instance, or brand name) will be automatically translated. The ...

      Gepostet 08. Okt. 2024 · Lorenzo

      2

      Follower

      2

      Stimmen

      2

      Kommentare

      Zendesk Support accessibility gap for vision impaired - Side Conversations button label
      Hi, In the recent UI update for Copilot, one of our employees who has a vision impairment noted that the right context p...

      Gepostet 24. Jan. 2025 · Tim Sulzberger

      2

      Follower

      0

      Stimmen

      4

      Kommentare

      British tone of voice - AI responses
      Please give a quick overview of your product feature request or feedback and note who in your org is affected by this is...

      Gepostet 30. Jan. 2025 · Aaran Chilinski - Customer Success Developer

      1

      Follower

      0

      Stimmen

      1

      Kommentar

      Enable reporting on AI feature usage
      Overview We'd benefit from being able to report on which tickets used which AI features like text expansion and tone sh...

      Gepostet 02. Jan. 2024 · Alan

      11

      Follower

      6

      Stimmen

      10

      Kommentare

      Export diagram of Bot Flows, Answers etc
      Hi,   I have a need to export diagrams of the Bot flows. Is there already an easy way already,  or is it a feature reque...

      Gepostet 22. Jan. 2025 · Tim Sulzberger

      2

      Follower

      0

      Stimmen

      2

      Kommentare

      Copilot feedback
      Hi Zendesk team,   Just sharing some customer feedback implementing Copilot for a customer, since we've faced a few issu...

      Gepostet 12. Nov. 2024 · geoffreybrocard

      3

      Follower

      1

      Stimme

      2

      Kommentare

      Request: Add Baltic languages to AI agents & Advanced AI
      As a Zendesk reseller from Estonia not having Estonian language available in AI agents or Advanced AI affects Zendesk co...

      Gepostet 23. Sept. 2024 · Ingrid Stamm

      3

      Follower

      4

      Stimmen

      2

      Kommentare

      Request for Improvement: Review conversations
      Hi. There is a big problem with the Review conversation. 1. screen fix   This screen must be pinned or conversations lis...

      Gepostet 19. Dez. 2024 · 김들

      1

      Follower

      1

      Stimme

      1

      Kommentar