Vor Kurzem aufgerufene Suchen
Keine vor kurzem aufgerufene Suchen
Zendesk EAP - Entity detection
Alle anzeigen
Nach neuester Aktivität sortieren
The entity detection feature allows you to define and detect unique information in tickets and messaging conversations. ...
Gepostet 11. Juli 2024 · David Falé
3
Follower
0
Stimmen
3
Kommentare
The entity detection feature is working on some messaging tickets and not working on some Wanted to understand what is ...
Gepostet 15. Feb. 2025 · Tabish Khan
1
Follower
0
Stimmen
1
Kommentar
Hi, i can´t download the Template it will forward me back to support.zendesk.com Thanks. Tobi
Gepostet 16. Juli 2024 · Tobias Hermanns
4
Follower
1
Stimme
3
Kommentare
Hi, we can´t do modification on this field. I want set it to "Required" to Solve" that if AI not find it, Agents still...
Gepostet 12. Sept. 2024 · Tobias Hermanns
1
Follower
0
Stimmen
1
Kommentar
Hi, could the AI be set to ignore https://link.to.somewhere and only parse https if followed immediately by [whitespac...
Gepostet 25. Sept. 2024 · Tobias Hermanns
0
Follower
0
Stimmen
0
Kommentare
From time to time it´s need to upload new CSV with new field values, this is currently not supported.
Gepostet 11. Sept. 2024 · Tobias Hermanns
1
Follower
0
Stimmen
0
Kommentare
We found out, that for multi-language, the tool isn´t good working.Example:Our field value is: “IPSEC VPN CLIENT” and th...
Gepostet 11. Sept. 2024 · Tobias Hermanns
0
Follower
0
Stimmen
0
Kommentare
Our Agents, still highlight by values show up on Forms, this field is not linked to. This should be disable.
Gepostet 11. Sept. 2024 · Tobias Hermanns
0
Follower
0
Stimmen
0
Kommentare
Hi, found out since a while it´s not working anymore on first comment, does anyone have same issue monitored?
Gepostet 04. Sept. 2024 · Tobias Hermanns
0
Follower
0
Stimmen
0
Kommentare
Some requests can be relevant to multiple products, for example, Camera Model A and Camera Model B. However, the drop-do...
Gepostet 21. Juli 2024 · Yaniv Dayan
1
Follower
2
Stimmen
2
Kommentare