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Zendesk EAP - New Article Editor in Guide
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We are excited to introduce the new article editor for Guide, currently available through our Early Access Program (EAP)...
Gepostet 17. Juli 2024 · Patrycja Walencik
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We are thrilled to announce that the new article editor for Guide is now available through our Early Access Program (EAP...
Gepostet 17. Juli 2024 · Patrycja Walencik
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There's a few issues with tables:When you write underneath a table, the text wraps next t it. The only way to get it und...
Gepostet 20. Jan. 2025 · Jen Overall
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When publishing a new article (I believe this applies to updating articles as well), there is only an option to “Preview...
Gepostet 30. Jan. 2025 · Martha Chastain
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An extra click is now required to open text formatting options (Bold / Italics) and apply. These buttons should be insta...
Gepostet 19. Nov. 2024 · Alex Finster-Rowen
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Headers don't look the same in Editor view
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I'm breaking out an existing article into a few different sections, and each section has a header (Header 3), and they l...
Gepostet 21. Okt. 2024 · Nikki Goodson
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In attempting to create a new content block, I've found that it cannot be done if the article begins with a
tag. &...
Gepostet 27. Aug. 2024 · Bill Decker
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div Tags Removed
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The div tags used for our Note Highlights are randomly removed in some articles, but not others.
Gepostet 21. Okt. 2024 · Kaidan Cole
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Our company participated in the most recent EAP where the new guide article edit was introduced. Now, whenever someone e...
Gepostet 25. Okt. 2024 · Hetal Shah
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Are there plans to have a place in Guide Admin to access all HTML blocks - like what is available for Content Blocks? ...
Gepostet 27. Sept. 2024 · Erin McGarry
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