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Zendesk EAP - New Article Editor in Guide
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Our team has identified 10 issues with the EAP so far, all of which we've submitted here or have upvoted existing posts ...
Gepostet 14. Nov. 2024 · Roxanne Meuse
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I understand and appreciate the purpose of the HTML blocks, but the implementation of them should be optional and/or cus...
Gepostet 30. Aug. 2024 · Erin McGarry
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Some of the tables in our articles are now considered “Complex HTML” and can only be edited within the article's source ...
Gepostet 21. Okt. 2024 · Kaidan Cole
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When I copy and paste code from chatgpt into new editor, it automatically connects everything in my existing article to ...
Gepostet 31. Okt. 2024 · Amy M
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If a table was created before the EAP, the table's headings were automatically changed to a Heading 2 Format.
Gepostet 21. Okt. 2024 · Kaidan Cole
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When we add an image to an ordered or bulleted list, it automatically adds an extra space between the image and the next...
Gepostet 21. Okt. 2024 · Kaidan Cole
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We sometimes use HTML comments in the article's source code so we can leave notes about the article for the next editor....
Gepostet 21. Okt. 2024 · Kaidan Cole
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We are unable to set the scope in tables by the Column Group or Row Group.
Gepostet 21. Okt. 2024 · Kaidan Cole
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Some of the tables have been automatically centered in the article. When we try to adjust the alignment in the editor or...
Gepostet 21. Okt. 2024 · Kaidan Cole
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We've been noticing that images have had widths and heights added to the images without alerting us. This has been causi...
Gepostet 21. Okt. 2024 · Kaidan Cole
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