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Zendesk EAP - New Article Editor in Guide


Say I have an article with two tables in it. I add a row to Table A, but don't touch Table B. This causes 2 issues: &nbs...

Gepostet 10. Okt. 2024 · Roxanne Meuse

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We are currently testing the new article editor in guide. One of the concerns I have is there is AI summaries tied into ...

Gepostet 17. Okt. 2024 · Shana Blackstone

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When I embed videos in my articles, all I see is a blank box on the article editor page.    I have to preview the draft ...

Gepostet 09. Okt. 2024 · Abby Olorunnife

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Image borders
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When I'm adding photos to an article I want to easily add a basic border So that the images stand out, even if the backg...

Gepostet 09. Okt. 2024 · Nikki Goodson

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Table broking
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Hi,   It seems that new updates added work. After updating the editor all the tables that were not made by standard mean...

Gepostet 20. Aug. 2024 · Tobias Hermanns

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When creating a Note Highlight under an ordered list item, the editor is adding a space that creates a line height that ...

Gepostet 21. Okt. 2024 · Kaidan Cole

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When attempting to edit one particular article containing a large content block, the page freezes or times out and won’t...

Gepostet 16. Okt. 2024 · Erin McGarry

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When a numbered list has steps within steps or “nested” lists, the editor uses the following hierarchy: Numbered > Lette...

Gepostet 10. Okt. 2024 · Roxanne Meuse

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Content blocks now show up as a element in the HTML editor. However, the content-block must be a top-level element...

Gepostet 10. Okt. 2024 · Roxanne Meuse

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Our Zendesk theme allows us to create tabs and toggles using
    lists with a particular class. Each
  • is an individ...

Gepostet 10. Okt. 2024 · Roxanne Meuse

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