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Zendesk EAP - Article Multiplacement


Happy to announce Article multiplacement, the long-awaited capability which makes content replication easier by allowing...

Gepostet 26. Juli 2024 · Orsolya Forster

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We are happy to announce that Article multiplacement is now available through our Early Access Program (EAP). This long-...

Gepostet 26. Juli 2024 · Orsolya Forster

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Hey, we have just had the EAP activated, I have come across an issue between 2 English language Help Centres (HC). 1st H...

Gepostet 10. Feb. 2025 · Ian Downie

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Hi,   Do you have any idea how this will affect SEO? Since the articles have different article IDs will it then be dupli...

Gepostet 08. Okt. 2024 · Martine Tol Clausen

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When an article is placed in multiple sections and promoted, the article shows up in the promoted articles section multi...

Gepostet 04. Feb. 2025 · Monica

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Hi! We scheduled a multiplacement article to be published on 16th of January but it didn't appear on site. We noticed af...

Gepostet 22. Jan. 2025 · Nina Koski

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All article placements have their unique article ID and as a result of this, retrieval services (e.g. help center search...

Gepostet 11. Sept. 2024 · Orsolya Forster

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I'm wondering if, in the future, internal links within the article multiplacement feature will be able to auto-detect wh...

Gepostet 14. Nov. 2024 · Isabella Giannicchi

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The original article had “visible to everyone” and multiple content tags set when it was published. The article was late...

Gepostet 03. Feb. 2025 · Liz Sanderson

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When placing an article, the section I need shows up in the list, but I can’t select it. It’s disabled. For example, I n...

Gepostet 14. Okt. 2024 · Amy Duncan

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