Luke Barrett

1. Community
2. User Tips & Tricks
3. Adding a notification banner to your Help Center v2

Wes - you're a star - thank you so much for the quick and helpful response. I changed it to "/api/v2/help_center/articles.json?label_names=alert" and it's worked a treat. Very exciting! 

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• Luke Barrett
• Erstellt 24. Mai 2016 15:35
• 0 Stimmen

1. Community
2. User Tips & Tricks
3. Adding a notification banner to your Help Center v2

Hi Wes This looks like a great feature which we'd get a oot of use out of. Sadly I'm having difficiulty getting it to work. I'm trying it in our Sandbox. Will this make a difference? **************...

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• Luke Barrett
• Bearbeitet 25. Mai 2016 07:37
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1. Support
2. ...
3. Tickets
4. Creating multiple ticket forms to support different request types (Professional add-on and Enterprise)

Hi there Is it possible to create a ticket form which is only available to end users who are part of a particular pre-defined organisation within our Zendesk? Many thanks in advance. Luke

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• Luke Barrett
• Erstellt 1. Juli 2015 15:26
• 3 Stimmen

1. Community
2. Guide Q&A
3. Customising category tiles on Help Centre homepage

Thanks Jessie :-) Great to be on here. Have had no end of help so far and our help centre is nearly ready to go live, so many, many thanks.

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• Luke Barrett
• Erstellt 1. Juli 2015 07:28
• 0 Stimmen

1. Community
2. Guide Q&A
3. Customising category tiles on Help Centre homepage

Hi Wes That's worked perfectly - thank you so much! Very much appreciated. Luke  

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• Luke Barrett
• Erstellt 25. Juni 2015 12:27
• 0 Stimmen