
Andrea Saez
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Andrea Saez hat einen Kommentar hinterlassen
Hi Daniela, Try using searchbox-suggestions or suggestion-list as that's the div class for suggestions. Otherwise you could go based on the label "Suggest articles"
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Andrea Saez hat einen Kommentar hinterlassen
You would have to use IF statements for each language, then set the conditions that way based on each text string for the corresponding language
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Andrea Saez hat einen Kommentar hinterlassen
The related articles list is based on tags and keywords. If you want similar articles to pop up, make sure you're tagging them properly. If no tags are added, it looks for keyword similarity I beli...
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Andrea Saez hat einen Kommentar hinterlassen
EU cookie policy is only required if you are saving or collecting private information. This should only happen in your case if the user is logged in to your site. I think you might be confusing thi...
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Andrea Saez hat einen Kommentar hinterlassen
switch(currentLanguage) {case 'Français': This is how the language would be filtered out. This works solely on language, not on role. That would be another hack I'm afraid!
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Hey Nate, Are you trying to use your WP login as your Zendesk login through SSO? Or are you trying to use another service that WP supports SSO for to login? (like LDAP, SAML, Google?) If it's the ...
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@Annette what makes you think the embed code won't work? An embed code is an embed code regardless, unless the wiki you use doesn't support iframes it shouldn't be a problem.
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Hey all, Keep in mind this article is now 2 years old and Zendesk has made several updates to the Help Center. This means it's likely the CSS element names have changed. To figure out the changes,...
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Hi Raquel, I think that Zendesk has changed how they identify languages, so you may have to use 'fr' or 'en-us' instead of writing it out as 'Français'. Hope that helps!
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Andrea Saez hat einen Kommentar hinterlassen
I do it via an automation, but then again we're only three so it's a bit easier. All support goes to me, all marketing goes to one agent, and all sales goes to another. We have categories so our cl...