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Andrea Saez

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  • Connect Zendesk to ProdPad to Gather Customer Feedback

    ProdPad is a product management tool. It's a great way to gather ideas (and feedback from your clients) so that your product manager can easily assess and prioritise ideas.ProdPad's API uses Zapier...

  • Setup Zendesk to JIRA via Zapier

    Hi all, As some of you may know, there's a limitation on the Zendesk - JIRA integration, which currently only allows one Zendesk integration per JIRA instance. For those of you that, like us, outso...

  • Funky up your search box!

    It's Funky Friday, so here's a little something to make your search box fun: Changing search box color Go to your Help Center > Customize Design Access your CSS files Do a search for /* Search box...

  • font-family when editing icons

    All icons are linked to the font-family in the CSS stylesheet. If you remove it, the icons disappear. If your new font doesn't include icons, then they won't show either. So if you're trying to use...