Ramin Shokrizadeh
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Neueste Aktivität von Ramin Shokrizadeh-
Ramin Shokrizadeh hat einen Kommentar hinterlassen
Fabio Strasser Unfortunately, there are no immediate plans to add goal/conversion data to Explore at this point in time. All currently available Chat metrics in Explore are documented here: https:/...
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Ramin Shokrizadeh hat einen Kommentar hinterlassen
Christian Hudson the community team archived the post due to inactivity. At this time, we have no plans in 2020 to change how the chat limits interact with the widget experience. If anything chang...
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Ramin Shokrizadeh hat einen Kommentar hinterlassen
Martin Metodiev it isn't the sole reason, was just used as an example of what has been considered and tested. If we have anything more to share regarding the option to add reCaptcha to the widget e...
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Ramin Shokrizadeh hat einen Kommentar hinterlassen
Orocube LLC agree that rich text formatting, including hyperlinking of text, is a valid request and should be something we support eventually. Unfortunately, the way Chat is built today does not su...
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Ramin Shokrizadeh hat einen Kommentar hinterlassen
Fawkes P. please send the content of your spam messages to us and we will investigate it further. The Web Widget and Abuse team have considered and tested using reCaptcha support and they were not ...
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Ramin Shokrizadeh hat einen Kommentar hinterlassen
Hi there, Ramin here, one of the Senior Product Managers working on Chat. Just wanted to give a brief update on what we have done in the last couple months to help reduce chat spam attacks through ...
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Ramin Shokrizadeh hat einen Kommentar hinterlassen
Sorry that you feel that way Orocube LLC, I can assure you its not our goal when we come in the office. Most businesses that we have talked to prefer to use URL shorteners that is on a domain they ...
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Ramin Shokrizadeh hat einen Kommentar hinterlassen
Hi Riah, You can submit to be included in the EAP for agent workspace enhancements here: https://support.zendesk.com/hc/en-us/community/posts/360030962134-Using-the-Zendesk-Agent-Workspace-EAP- Thi...
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Ramin Shokrizadeh hat einen Kommentar hinterlassen
Hi Ester, The Apps Framework is separate from the Javascript APIs for the Chat standalone widget, so there is nothing you need to do right now. If you are using the standalone widget, you can conti...
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Ramin Shokrizadeh hat einen Kommentar hinterlassen
Hi Martin, Currently, you cannot hyperlink text inside the pre-chat or offline form. It only supports hyperlinking of full links and we have no immediate plans to change this. If you want to reduce...