Phil
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Phil hat einen Kommentar hinterlassen
@Nicole - Thanks for providing a bit more background to the situation. It would be great to have the option to show a set number of views. I would certainly choose to have an extra few milliseconds...
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Phil hat einen Kommentar hinterlassen
I appreciate that I don't know the ins and outs of Zendesk infrastructure, but from a web development point of view this type of UI change is trivial. The space is already there, so I really can't ...
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Phil hat einen Kommentar hinterlassen
Just to follow up on this. The ticket was eventually solved with the response being along the lines of "We're not sure how it happened".
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Phil hat einen Kommentar hinterlassen
For anyone else using WordPress, you can create unlimited ticket forms without it being locked behind Zendesk's higher level plans - https://wordpress.org/plugins/zendesk-request-form/ Very handy i...
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Phil hat einen Kommentar hinterlassen
Is it still possible to re-order ticket fields? I can't seem to find that option in the new UI
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Phil hat einen Kommentar hinterlassen
Thanks for the update
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Phil hat einen Kommentar hinterlassen
...an entire month has passed and we've still heard nothing. The ticket has been ignored (probably because the security leak was so bad that the dev doesn't know what happened?). Time to move to He...
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Phil hat einen Kommentar hinterlassen
Hi Nicole, it's been a week since I've had a reply on the ticket. I've also tried asking for an update via the ticket 3 days ago but have not received a response. I'm amazed at how badly this situa...
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Phil hat einen Kommentar hinterlassen
Just to add my voice, I also agree with Greg. We have the same process.
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Phil hat einen Post erstellt
We're receiving tickets from other Zendesk accounts
Over the past couple of days we have received tickets from another Zendesk account which we have no connection to. They're coming from a Web Widget of another account (we don't use the Web Widget i...