Luise Lee
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Luise Lee hat einen Post erstellt
See a list of chats (where no ticket was created) in Zendesk
BeantwortetI know that in order for a ticket from Zopim chat to show up in Zendesk, that I will need to click on the "Create ticket" button either during the chat, or after the chat has ended from the chat hi...
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Luise Lee hat einen Kommentar hinterlassen
Christian, The whole premise of the WWW is in being able to have multiple links pointing to the same page from all sorts of different places. You want specific use cases? The whole Internet is a u...
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Luise Lee hat einen Kommentar hinterlassen
We have articles that fit in 2 different topics and wait our users to be able to find it where they are looking for it.