Tom Bradley
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Tom Bradley hat einen Post erstellt
Notify Target - Current Comment (JSON)
Not sure if this is the right community section to post this... but going to do it anyway! I can't find a placeholder for "{{ticket.current_comment}}" (or something like that) when using a trigger ...
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Tom Bradley hat einen Kommentar hinterlassen
Another vote for this... basic auth really isn't very helpful any more. I need the ability to pass in a Bearer Token in the header. Looking forward to an update on this from the zendesk team
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Tom Bradley hat einen Kommentar hinterlassen
+1 for this request. I appreciate Ramin's reply but it really doesn't cover the use case as each of the alternatives have pretty big holes that don't solve the main problems. Please please look int...
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Tom Bradley hat einen Kommentar hinterlassen
Ah if you just set it to "Ticket Organization is:" but leave it blank. that works fine.
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Tom Bradley hat einen Post erstellt
Trigger on missing organization
BeantwortetHi all, I am trying to set up a trigger that will send an email to a ticket requester if their account hasn't been associated with an organization (so we can get a bit more info from them and mak...
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Tom Bradley hat einen Kommentar hinterlassen
Hi Christian, I would just like to add a +1 to this feature request. Anyone who see's a "follow" button on an article assumes that it will follow for any page updates (not just comments which aren...