Yoko Drain

1. Support
2. ...
3. Multiple language support
4. Language codes for Zendesk-supported languages

Hi Krys, You are correct. Any features for agents & administrators, like reports, are not available in Vietnamese. Thank you, Yoko

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• Yoko Drain
• Erstellt 15. August 2017 17:35
• 0 Stimmen

1. Support
2. ...
3. Multiple language support
4. Language codes for Zendesk-supported languages

Hi Colin, Thank you for your question. I'm creating a support request for this so we can help you troubleshoot. Thanks! Yoko

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• Yoko Drain
• Erstellt 8. Mai 2017 11:09
• -1 Stimmen

1. Support
2. ...
3. Multiple language support
4. Language codes for Zendesk-supported languages

Hello Andreas, We don't have the set general availability date for the Arabic agent interface support at this time. If you'd like to participate our beta program, please send us a support request t...

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• Yoko Drain
• Erstellt 9. Februar 2017 16:29
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Feedback on Chat
3. Please turn the text in widget(Japanese) "はじめまして" into "こんにちは"

Hello TA, Thank you very much for pointing out the translation. We have corrected the translation as you suggested. Please allow us few weeks before the change to be integrated to the product. Than...

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• Yoko Drain
• Erstellt 3. Februar 2017 14:17
• 0 Stimmen

1. Support
2. ...
3. Multiple language support
4. Language codes for Zendesk-supported languages

Hello Itzik, The Hebrew agent support is currently beta, but we do not have a firm timeline for the RTL full support at this time. You are welcome to participate the beta program. Please let us kno...

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• Yoko Drain
• Erstellt 3. Januar 2017 18:49
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Feedback on Chat
3. translate widget on Georgian language

Hi Ketie, Thank you very much for your feedback. It looks like our support agent has communicated with you via Chat. We will update you the progress.     

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• Yoko Drain
• Erstellt 28. Oktober 2016 16:34
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Feedback on Chat
3. Add basque to the list of supported languages

Hi Manex, We do not have plan to officially support Basque at this time, but we can work with you to enable it if you can provide us the translations. I have created a support request, and we will ...

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• Yoko Drain
• Erstellt 7. Juli 2016 09:33
• 0 Stimmen