Charles Nadeau

1. Community
2. Zendesk APIs
3. 404 error during attempted export of KB articles

Yes, you should delete the header.

• Kommentar anzeigen
• Charles Nadeau
• Erstellt 21. September 2023 00:54
• 0 Stimmen

1. Community
2. Zendesk APIs
3. 404 error during attempted export of KB articles

Also, an API token in Zendesk is different than an OAuth token. So the following header won't work: headers = {    'Authorization': f'Bearer {api_token}',} An API token should be used as follows in...

• Kommentar anzeigen
• Charles Nadeau
• Bearbeitet 20. September 2023 22:53
• 0 Stimmen

1. Community
2. Zendesk APIs
3. Ticket comments API: filter by public property

HI Denis, You could use the "public" property of the comments in your script to filter out private comments. It might look something like this pseudo-code: public_comments = []for page in comments_...

• Kommentar anzeigen
• Charles Nadeau
• Bearbeitet 28. August 2023 18:22
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Zendesk APIs
3. Zendesk Sell (CRM) Public API Collection for Postman

Hi Chad, you're right, a Postman collection for Sell doesn't exist yet. The Sell API hasn't been migrated to the Zendesk format and auth yet (api.getbase.com versus {subdomain}.zendesk.com/api). I'...

• Kommentar anzeigen
• Charles Nadeau
• Erstellt 9. August 2023 17:27
• 0 Stimmen

1. Guide
2. ...
3. Using themes and customizing your Help Center
4. Previewing theme changes locally

Excellent idea, Hamish. I added the following info in the bit about signing in: Use your account's standard Zendesk subdomain to sign in. Don't use any host mapped subdomain.

• Kommentar anzeigen
• Charles Nadeau
• Erstellt 18. Juli 2023 19:52
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Zendesk APIs
3. How to find OAuth token for my account

Hi Abdul, did you first create an OAuth client and an access token? For more information, see Creating and using OAuth access tokens with the API.

• Kommentar anzeigen
• Charles Nadeau
• Erstellt 6. Juli 2023 22:02
• 0 Stimmen

1. Community
2. Zendesk APIs
3. Post Comments API

Hi David, you can't currently get all the post comments in one call but you could build a relatively short script that uses the List Posts and List Comments endpoints to get the same results. The l...

• Kommentar anzeigen
• Charles Nadeau
• Bearbeitet 26. April 2023 15:52
• 1 Stimme

1. Community
2. Zendesk APIs
3. Search API

Hi Andreas, You could also use a List Articles endpoint then filter the results by `"draft" == true` . The pseudo-code could look like this: draft_articles = []url = "https://example.zendesk.com/ap...

• Kommentar anzeigen
• Charles Nadeau
• Bearbeitet 5. April 2023 16:22
• 0 Stimmen

1. Community
2. Zendesk APIs
3. ChatGPT API Not working

Hi JD T, I notice that you're getting a 401 on a Sunshine Conversation endpoint (api.smooch.io/...). I don't think that endpoint is mentioned in the tutorial.

• Kommentar anzeigen
• Charles Nadeau
• Bearbeitet 21. März 2023 22:00
• 0 Stimmen