
Cheeny Aban
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Gesamtaktivitäten588
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Letzte Aktivität
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Mitglied seit
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Folge ich0 Benutzer
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Gefolgt von14 Benutzer
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Stimmen2
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Abonnements162
Aktivitätsübersicht
Neueste Aktivität von Cheeny Aban-
Cheeny Aban hat einen Kommentar hinterlassen
Hi Heather!Thank you for reporting. We'll make sure to have it updated!
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Cheeny Aban hat einen Kommentar hinterlassen
Hi Pete!As of the moment, there is no available condition to use suffixes for ticket routing. Nonetheless, we appreciate your feedback and suggestions that you post on the feedback section of the c...
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Cheeny Aban hat einen Kommentar hinterlassen
Hi Kat, I can see that a colleague is already helping you with regard to your inquiry about ticket routing. Rest assured that we'll do our best to help troubleshoot this issue!
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Cheeny Aban hat einen Kommentar hinterlassen
Hi Sara, Thank you for bringing this to our attention. I can see that a colleague is already helping you with this concern. Rest assured that we'll do our best to help you with regard to this conce...
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Cheeny Aban hat einen Kommentar hinterlassen
Hi Kelsey, The current dataset only provides the net votes (average of upvotes and downvotes) and calculating them separately is not yet possible. Nonetheless, you can fetch the upvotes and downvot...
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Cheeny Aban hat einen Kommentar hinterlassen
Hi Alexander, Yes, that is right. Only Admins are allowed to configure capacity rules for agents.
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Cheeny Aban hat einen Kommentar hinterlassen
Hi Sergey, It would depend on your use case, I suggest that you initiate a conversation with our Sales Team to further discuss and check how many seats are really necessary.
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Cheeny Aban hat einen Kommentar hinterlassen
Hi Marcone, Unfortunately, there is no option yet to automatically downgrade suspended users. You will need to downgrade them from your Zendesk account to let go of the agent seats.
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Cheeny Aban hat einen Kommentar hinterlassen
Hi Charlotte,I created a ticket on your behalf and will send you an email to further troubleshoot your inquiry.
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Cheeny Aban hat einen Kommentar hinterlassen
Hi Juan, I can see that an engineer is already working on your support request. Rest assured that we'll do our best to help you with your Facebook integration inquiry.