Cheeny Aban

1. Talk
2. ...
3. Setting up Talk
4. Enabling customer callback

Hi Kevin, I suggest that you initiate a conversation with us so a support agent can guide you in setting up callback 

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• Cheeny Aban
• Erstellt 15. September 2022 22:24
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. Connection error between Zendesk account and WhatsApp

Hi אברהם מרחביה, We suggest that you reach out to Whatsapp Customer Support and verify the account where you have the number registered. I hope that helps!

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• Cheeny Aban
• Erstellt 5. September 2022 17:00
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. 403 Forbidden when Opening a User's Profile in an Agent's Browser

Hi Customer Support ManagerI can see that a colleague is already helping you with regard to this inquiry. Rest assured that we'll do our best to answer your ticket

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• Cheeny Aban
• Bearbeitet 5. September 2022 16:57
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1. Guide
2. ...
3. Setting up Zendesk Guide
4. Using the spam filter to prevent spam in your help center

Hi Lyndee,I created a ticket for your inquiry to further investigate. I look forward to your reply!

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• Cheeny Aban
• Erstellt 28. August 2022 20:19
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Add View Option for Tickets Without First Reply

Hi Joe, If you already created a view and having an issue with the conditions, we'll be glad to check it for you. You may initiate a conversation with us anytime!

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• Cheeny Aban
• Erstellt 28. August 2022 20:15
• 0 Stimmen

1. Support
2. ...
3. Tickets
4. How do I reorder ticket fields?

Hi After Sales Manager, I created a ticket on your behalf and will send you an email to further troubleshoot this issue. I look forward to hearing from you

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• Cheeny Aban
• Erstellt 14. Juli 2022 16:14
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. New ticket via email is created as private comment?

Hi Jacques, That is expected because the contributor role cannot add a public comment on the ticket, only a private or internal note. They can provide limited support by viewing and adding private ...

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• Cheeny Aban
• Erstellt 14. Juli 2022 16:10
• 2 Stimmen

1. Chat
2. ...
3. Best practices and recipes
4. Recipe: Route a chat to a department based on the country the visitor is chatting from

Hi Sebastian,Here's a list of Zendesk language support by-products and Language codes for Zendesk-supported languages (OLD)I hope that helps!   

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• Cheeny Aban
• Bearbeitet 3. Juli 2022 17:31
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1. Talk
2. ...
3. Managing Talk
4. Managing Zendesk Talk lines

Hi Whitney, Is that a purchased number? If the number has been deleted for more than 72 hours, it is possible that it has been recycled and is no longer available. 

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• Cheeny Aban
• Erstellt 26. Juni 2022 19:06
• 0 Stimmen