Christopher Kennedy

1. Community
2. Zendesk Apps Framework (ZAF) Q&A
3. App Possibilites

Hi Stanley, Zendesk apps run within Zendesk Support.  Here are the system requirements for Support.  Also for more info on setting up paid apps/integrations, including FAQs, check out our Set up a ...

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• Christopher Kennedy
• Erstellt 20. September 2023 16:47
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1. Community
2. Zendesk Apps Framework (ZAF) Q&A
3. Adding ticket requester seems to ALWAYS add a new user

Hey Cobbler Team, Is the phone number on the end-user's profile set as a direct line?

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• Christopher Kennedy
• Erstellt 20. September 2023 14:59
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1. Community
2. Zendesk APIs
3. Help Desk analyst

Hi Emad, For additional context, can you share a link to the setup guide you're following?

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• Christopher Kennedy
• Erstellt 19. September 2023 16:07
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1. Community
2. Zendesk SDKs
3. Bug report

Hi Anna, Can you share which Android SDK you're using along with the version? 

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• Christopher Kennedy
• Erstellt 19. September 2023 14:15
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1. Community
2. Zendesk APIs
3. OAuth with specific scopes not work

Hi Kirsten, Incremental export API requests also require global read access.

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• Christopher Kennedy
• Erstellt 14. September 2023 16:31
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1. Community
2. Zendesk Apps Framework (ZAF) Q&A
3. User_fields not found in user_sidebar

Thanks for the info.  I've created a ticket to work through some details with you.  I follow up with you through that ticket.

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• Christopher Kennedy
• Erstellt 12. September 2023 17:32
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1. Community
2. Zendesk SDKs
3. Zendesk Support iOS SDK API Call Issues

Hi Stavros, Can you share which version of the iOS Support SDK you're using as well as the API providers you're experiencing this with?

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• Christopher Kennedy
• Erstellt 11. September 2023 14:31
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1. Community
2. Zendesk APIs
3. Issue with ZendeskApi_v2 library in retrieving the top 10 search results

Hi WasiKara, It's not clear whether that library supports doing so.  I recommend opening a question on the repo's discussions for more info on whether the developer supports specifying the page siz...

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• Christopher Kennedy
• Erstellt 6. September 2023 21:10
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1. Community
2. Zendesk APIs
3. Open the web widget directly to a help desk article

Hi Akash, There isn't a way to directly open the article within the widget.  Though you can come close to this using the filtering options you referenced.  Applying specific labels to articles can ...

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• Christopher Kennedy
• Erstellt 6. September 2023 16:57
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1. Community
2. Zendesk APIs
3. API & Macros - Can't add attachments

Hi Germán, Can you share which API endpoint you're receiving the 400 response from?  

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• Christopher Kennedy
• Erstellt 6. September 2023 14:40
• 0 Stimmen