David Gillespie
Senior Product Manager Zendesk's Strategic Integration
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Neueste Aktivität von David Gillespie-
Hi Josh, Thanks for reaching out. There isn't an integration into Workplace at the moment but I've captured your feedback against our integration backlog. Thanks, David
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Hi Tobias - thanks for flagging. Just saw you've signed up for our customer research so we'll be in contact with you shortly. Hi Ed Ball - yes, agents can work from wherever they choose, in either ...
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Hi Tobias, Thanks for the heads up. Are you able to submit your details in the following form and we'll be in touch. Thanks, David
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Hi Everyone, Very excited to announce the GA release of the new Microsoft Teams integration! To find out more about what has been released and how to install, please see our formal announcement. Si...
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Offizieller Kommentar Hi Everyone, Very excited to announce the GA release of the new Microsoft Teams integration! To find out more about what has been released and how to install, please see our formal announcement.. T...
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Hi Mitali Runwal, The existing app was removed from the Teams marketplace in preparation for the release of the new Zendesk integration for Microsoft Teams. The new integration will be available sh...
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Hi Maik Künnemann, Thanks for the feedback! This isn't possible in the current integration but I've captured your feedback and will add it to the backlog for the product. Thanks, David
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Hi Melody, Syncing contact information isn't currently on the roadmap but it would be great to know more about your use case. What details did you want to sync and how did you want to use the data?...
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Hi Henning, Apologies for the delayed response! Thanks for supporting the recently released Shopify integration of events and profiles. We don't currently have the rationalisation of all the stores...
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Hi @..., Thanks for detailing your use case! I've taken note for the new integration. Cheers, David