David Gillespie

1. Community
2. Feedback - Ticketing System (Support)
3. New Feature Request:Link to multiple JIRA instances

Hi @..., Thanks for your feedback, I've noted it along with the other requests for the feature. Unfortunately this is not in our current roadmap but we'll update you if we plan to build out multipl...

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• David Gillespie
• Erstellt 7. Juli 2020 06:49
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Selection of Epic and other fields when creating Jira issues

Hi @..., Thank you for your feedback! I've noted this feature request down and will let you know if we plan to bring it into the integration. Thanks, David

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• David Gillespie
• Erstellt 1. Juli 2020 03:30
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. New Feature Request:Link to multiple JIRA instances

Hi @...!  Thank you for the feedback and I've taken note of it for the feature. Please let us know if you have any other requests for the integration. Thanks, David

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• David Gillespie
• Erstellt 23. Juni 2020 22:26
• 0 Stimmen

1. Community
2. Zendesk Suite Q&A
3. JIRA Label automatically populated

Hi Miguel, This isn't currently planned but I've noted your feedback for this feature. I'll let this group know when we plan to build this. Thanks, David

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• David Gillespie
• Erstellt 11. Mai 2020 00:00
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. New Feature Request:Link to multiple JIRA instances

Hi Jon, Thanks for your feedback and I fully appreciate your frustration. Unfortunately we don't have this on our roadmap at the moment but I've collected your feedback. For your reference, updatin...

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• David Gillespie
• Erstellt 7. Mai 2020 07:55
• -1 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Side Conversations - Microsoft Teams Integration

Hi Candice, Yes, we are reviewing our integrations at the moment to ensure we're prioritising ones that will provide the most value to our customers during the pandemic, of which MS Teams is one. T...

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• David Gillespie
• Erstellt 16. April 2020 04:18
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Attach multiple Zendesk domains to one Jira

Hi Clarissa, Thanks for your feedback, I've added it to our backlog of requests for the JIRA integration. We don't currently have this on our roadmap but I'll update this group if this changes. Tha...

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• David Gillespie
• Erstellt 16. April 2020 02:12
• 0 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. Side Conversations - Microsoft Teams Integration

Hi Candice, Thanks for your post and feedback on MS Teams. We currently have an existing integration with Teams (see more information here https://support.zendesk.com/hc/en-us/articles/115003096327...

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• David Gillespie
• Erstellt 16. April 2020 02:06
• 4 Stimmen

1. Community
2. Feedback - Ticketing System (Support)
3. More Microsoft Teams Zendesk integrations?

Hi Chad, Thanks for your feedback. We're collecting feedback on the MS Teams integration at the moment so I will add this request to our backlog. Thanks, David

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• David Gillespie
• Erstellt 22. August 2019 01:16
• 1 Stimme

1. Community
2. Feedback - Ticketing System (Support)
3. Zendesk Support for JIRA - reverse link/creation of tickets

Hi Ahnberg, Thanks for the feedback! We've received this feature suggestion a couple of times before and its on the backlog as a candidate feature for the Jira integration. Cheers, David

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• David Gillespie
• Erstellt 18. Juli 2019 05:18
• 0 Stimmen