David Gillespie
Senior Product Manager Zendesk's Strategic Integration
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Neueste Aktivität von David Gillespie-
Hi @..., You should still be able to see all that information within the order details. If you click either the #order or "View order" links (shown in your picture in the green boxes) the customers...
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Hi @..., Our current integration allows the use of the main subdomain's Web Widget. We're looking to allow the selection of a specific Brand's subdomain within the integration so you can select whi...
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Hi @..., Really appreciate you sending through your honest feedback. See responses to your feedback below: 1. The customer's name doesn't hyperlink to the Shopify customer profile. By clicking the ...
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Hi @..., Thanks for reposting and apologies for the delayed response to your initial post. Really appreciate you sending through your honest feedback, I'll respond to your other thread too for vis...
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Hi @... & @..., Just wanted to give an update on the changes we've made to the Shopify apps over the past week: We're now surfacing the tracking number(s) on the summary page Changed the #order li...
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Just wanted to give an update on the changes we've made to the apps over the past couple of days: We're now surfacing the tracking number(s) on the summary page There's been some improvements to t...
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Hi @..., Unfortunately there isn't a mechanism to do a bulk historical update of ticket events from Zendesk to Hubspot within the current integration. I've added this as a feature request for the i...
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Hi Simon, Thanks for the feedback and appreciate your frustration. I've added it to the feature request and will update this group if and when we decided to build this into the integration. Thanks,...
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Hi Dan Ochs, Thanks for detailing this use case and outlining the behaviour you'd like to see out of the app, makes complete sense and would be a great experience, particularly if we captured all t...
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Hi @..., We've just deployed some changes to reduce the clicks to get to the tracking number, made the tracking number easy to copy-paste & reduce the required navigation through the app. We're al...