David Gillespie
Senior Product Manager Zendesk's Strategic Integration
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Neueste Aktivität von David Gillespie-
Hi @..., Unfortunately this isn't possible through the existing integration but there may be another way to do this. Are you able to give some more details about the use case? Thanks, David
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Hi @... and @..., Thanks again for your feedback on the new integration. We've done a review of the app with our design and engineering team and are making a few updates. We've just deployed a chan...
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Hi @..., Thanks for the feedback. Unfortunately we're unable to roll back to the old version but we're currently looking at ways we can bring forward the tracking number and reduce the number of cl...
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Hi Ashley, Thanks for taking the time to compile these points and providing your honest feedback. Most of the changes we've made to the UI in the app were so we could bring in additional order data...
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Hi @..., Thanks for you honest feedback on the new Shopify integration. The order details to the next screen to so we could bring in additional order data and surface an action to Refund or Cancel...
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Hi @..., Unfortunately there's no update on the progress and we don't currently have this on our roadmap. I've noted that you've followed up about this feature and captured it against the feature r...
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Hi @..., Thank you for the feedback on the integration. We've received this feature request from a couple of customers and are investigating ways we might do this in the next Slack integration. At...
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Hi Lucas, Thanks for the feedback. I've captured this as a feature request for the integration and will let you know if we bring it onto the roadmap. Thanks, David
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Hi Isaac, Thanks for your feedback, I've taken note and added to the candidate feature. Unfortunately this isn't on our current roadmap, I'll update you if we bring the feature in. Thanks, David
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Hi @..., Unfortunately we don't have an update at this point. We've received a lot of feedback about the MS teams integration but unfortunately we don't have a timeline for this feature and some of...