David Gillespie
Senior Product Manager Zendesk's Strategic Integration
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Neueste Aktivität von David Gillespie-
Hi Richard B, The legacy app that was owned and supported by the Slack team was removed, the current Zendesk owned app is actively owned, maintained and available. Are you able to confirm you've st...
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Hi Bryan Siders, Thanks for the feedback! Unfortunately our integration doesn't support multiple Zendesk's connecting to a single Slack subdomain, but I have captured your request for this feature....
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Hi JJ Breen,Apologies for the confusion about the removal of notifications.There are/were two different integrations between Slack and Zendesk - One was owned by Slack, and one by Zendesk. The Slac...
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Hi JJ Breen, Ronald, David Rose, Fatima Sbeih, Apologies for the confusion about the EOL of the legacy Slack integration. Messages should have been sent to all the Slack admins who were using the o...
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Offizieller Kommentar Hi Dan R., Thank you for the feedback on our Salesforce integration! I've captured your request as a feature request for the integration, we don't have an active roadmap for the product at the mome...
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Hi Ronald, Apologies for the delayed response! Here are the answers to your two questions: Yes, you can deactivate this trigger once all the conversions have been completed Thanks for flagging thi...
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Offizieller Kommentar Hi Ethan Sasak, Just wanted to confirm if this was still an issue and if your Jira integration was no longer working? Thanks, David
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Offizieller Kommentar Hi Naghash Baghdasaryan, Thank you for submitting this feedback for the Jira integration. I've captured this feature request for the integration and we'll look to bring this in when we next work o...
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Hi Tamesar Chandra - are the tickets being created via a message action on a message sent from the user? If so, the user's details & the message should be copied into the ticket. Hi Philip Crump - ...
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Hi Dave Symonds, Yes, we need to use the primary email in Zendesk to pull back the details from Shopify. Hi Rina, Have you turned on the Shopify events and profiles feature? Once this is turned on ...