David Gillespie
Senior Product Manager Zendesk's Strategic Integration
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Hi Candice, Thanks for your post and feedback on MS Teams. We currently have an existing integration with Teams (see more information here https://support.zendesk.com/hc/en-us/articles/115003096327...
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Hi Henning, Apologies for the delayed response! Thanks for supporting the recently released Shopify integration of events and profiles. We don't currently have the rationalisation of all the stores...
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Hi Tobias, Thanks for the heads up. Are you able to submit your details in the following form and we'll be in touch. Thanks, David
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Hi Melody, Syncing contact information isn't currently on the roadmap but it would be great to know more about your use case. What details did you want to sync and how did you want to use the data?...
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Hi @..., The "Not Planned" flag is still accurate as we don't currently have this on our roadmap. We've captured this feature candidate and tagged all of these requests to the feature as well. Than...
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Hi Chad, Thanks for your feedback. We're collecting feedback on the MS Teams integration at the moment so I will add this request to our backlog. Thanks, David
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Hi Candice, Yes, we are reviewing our integrations at the moment to ensure we're prioritising ones that will provide the most value to our customers during the pandemic, of which MS Teams is one. T...
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Hi @..., Unfortunately we don't have an update at this point. We've received a lot of feedback about the MS teams integration but unfortunately we don't have a timeline for this feature and some of...
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Hi Ashley, Thanks for taking the time to compile these points and providing your honest feedback. Most of the changes we've made to the UI in the app were so we could bring in additional order data...
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Hi @... and @..., Thanks again for your feedback on the new integration. We've done a review of the app with our design and engineering team and are making a few updates. We've just deployed a chan...