Eugene Orman

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Calendar week 52

Kirill Akimov & Brad Harris, have you tried using the Year and week attribute instead of the Week of year?Here is an example:Let me know if this attribute will help to resolve the issue with Week 52.

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• Eugene Orman
• Erstellt 17. Februar 2023 08:46
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1. Community
2. Zendesk Explore - Large report exports EAP
3. What is the large report exports EAP?

We have released a small visual update to the Large Exports feature. We have removed the 30-second notification message: There were two main reasons for this update:  Some customers found this mes...

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• Eugene Orman
• Bearbeitet 13. Dezember 2022 15:24
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1. Community
2. Feedback - Reporting and analytics (Explore)
3. Query Permissions

Hi there,  Thank you for providing more feedback about report sharing and persimmons.As I mentioned some time ago in the post above we are working towards implementing better report-sharing functio...

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• Eugene Orman
• Erstellt 10. November 2022 11:37
• 0 Stimmen

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Create Query from two different datasets

bill cicchetti, it looks like you have troubles with reporting on orgs and users. This article is a good source of truth and ideas about what is currently possible to achieve in Explore: Reporting ...

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• Eugene Orman
• Erstellt 10. November 2022 11:24
• 0 Stimmen

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Improve PDFs Generated From Reports

Hi everyone, The quality of the PDF and PNG exports was improved in the beginning of 2022. Currently, you can generate exports in High, Medium and Low (original resolution) quality. For more info s...

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• Eugene Orman
• Erstellt 10. November 2022 09:57
• 0 Stimmen

Offizieller Kommentar

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Sorting results by metrics in a table chart format

Thank you to Hillary Latham and everyone else for sharing your feedback here.  The ability to sort reports based on metrics makes total sense. We are currently working on the new version of the rep...

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• Eugene Orman
• Erstellt 9. November 2022 19:47
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1. Community
2. Feedback - Reporting and analytics (Explore)
3. Sending a Scheduled Query in Explore

Thank you for voting for this feature request and sharing your use cases. The ability to schedule email deliveries of individual reports is one of the features we are looking forward to releasing. ...

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• Eugene Orman
• Erstellt 9. November 2022 19:34
• -1 Stimmen

Offizieller Kommentar

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Will Explore include actual ticket comments?

Hi there, My appologies for the belated reply. We appreciate your feedback about the need to have the ticket comments available in your reports. Unfortunately, we are not planning to expose this in...

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• Eugene Orman
• Erstellt 9. November 2022 19:12
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1. Community
2. Feedback - Reporting and analytics (Explore)
3. Option for percentile as aggregator

Huge thank you to everyone for sharing their feedback here. Percentiles are on our radar but we haven't added them to our short-term roadmap yet. We will post an update here when we will find a spo...

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• Eugene Orman
• Erstellt 9. November 2022 17:55
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1. Zendesk updates
2. Announcements
3. Announcing Guide legacy reporting upgrade to Explore

Hi everyone, We have moved the Rollout start date from October 25, 2022 to January 25, 2023. This will give you and your team more time to adopt Guide reporting datasets and dashboards in Explore.

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• Eugene Orman
• Erstellt 18. Oktober 2022 13:46
• -1 Stimmen